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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Proficient in key systems and software, with a strong understanding of General Liability and other insurance policies. Demonstrates effective communication, task prioritization, and collaboration within a team-oriented environment.
Highest-signal resume keywords
Bachelor's DegreeGeneral Liability KnowledgeMicrosoft Office ProficiencyStrong Communication SkillsTask Prioritization
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Certificate of Insurance ReviewGeneral Liability EndorsementsWorkers Compensation KnowledgeUmbrella Insurance KnowledgeBasic Microsoft Office Skills
Soft Skills
Strong Written CommunicationStrong Verbal CommunicationCollaborative Team OrientationFlexibilityInitiative
Tools & Technologies
OutlookTeamsSharePointTrustLayerMyCOI
Industry Keywords
Insurance PoliciesCompliance ReportingTask ManagementQuality StandardsClient Review Processes
About the role
Key responsibilities & impact- Support the team by gaining proficiency in key systems
- Perform basic, low-complexity certificate of insurance reviews, including non-broad form General Liability endorsements
- Report compliance to agents and clients
- Use Outlook, Teams, SharePoint, TrustLayer, and myCOI for daily tasks and client review processes
- Prioritize tasks and meet deadlines while maintaining quality
- Complete assigned tasks within departmental turnaround times and quality standards
- Perform essential role functions within an IMA office environment 0–50% of the time
Requirements
What you’ll need- Bachelor’s Degree preferred or equivalent work experience
- Basic understanding of Microsoft Office products, including Outlook, Teams, SharePoint, Word, and Excel
- Ability to quickly learn internal systems, including TrustLayer and myCOI
- Basic knowledge of General Liability, Workers Compensation, Umbrella, and other business-related insurance policies preferred
- Strong written and verbal communication skills
- Comfort learning and using new software and technologies
- Ability to review information carefully and accurately
- Ability to manage and prioritize multiple tasks effectively to meet deadlines
- Ability to identify issues, ask relevant questions, and seek guidance
- Initiative in completing tasks and pursuing learning opportunities
- Collaborative team orientation
- Openness to constructive feedback
- Flexibility in adjusting to new systems, processes, or client demands
Benefits
Comp & perks- Annual Performance Bonus
- Stock Purchase
- Medical Plans
- Prescription Drugs
- Dental
- Vision
- Family Assistance Program
- FSA
- HSA
- Pre-Tax Parking Plan
- 401(k)
- Life/AD&D
- Accident insurance
- Critical Illness insurance
- Hospital Indemnity
- Long Term Care
- Short-term Disability
- Long-term Disability
- Business Travel Accident insurance
- Identity Theft protection
- Paid Time Off
- Flexible Work Options
- Paid Holidays
- Sabbatical
- Gift Matching
- Well-Being Stipend
- Personal and Professional Development
- Potential part ownership through stock purchase