Senior Training and Development Specialist

IMA Financial Group, Inc.

. Lead the training, development and coaching program for new hires and service team members.

Posted 10/12/2026full-timeUnited StatesSenior💰 $70,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in training program development and delivery, utilizing instructional design principles to enhance team performance and client service quality. Proficient in analyzing training metrics and fostering collaboration in both virtual and in-person environments.

Highest-signal resume keywords

Training Program DevelopmentInstructional Design PrinciplesApplied Epic ProficiencyProperty & Casualty LicenseTraining Metrics Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Training DevelopmentFacilitation ExperienceMetrics AnalysisInstructional Material PreparationClient Service Quality Improvement

Soft Skills

Creative Self-StarterCollaborationTeam BuildingMulti-Initiative Management

Tools & Technologies

Application Management SystemsApplied Epic

Certifications & Qualifications

Property & Casualty License

Industry Keywords

Property & Casualty InsuranceComplianceOperational Efficiency

About the role

Key responsibilities & impact

Lead the training, development and coaching program for new hires and service team members.
Maximize team potential, client service quality and operational efficiency while ensuring compliance.
Apply instructional design principles in developing training programs.
Develop and analyze metrics to assess training effectiveness and impact.
Prepare training materials in a variety of instructional formats.
Deliver in-person training within the service area.
Collaborate with teams in virtual and in-person settings.
Support team building initiatives.

Requirements

What you’ll need

Creative self-starter who seeks opportunities to engage others and accomplish meaningful work.
Effectively manages multiple initiatives while collaborating in virtual and in-person settings.
Minimum three-to-five years of training, development and facilitation experience.
Experience preparing training materials in a variety of instructional formats.
Experience working within the Property & Casualty Insurance Industry is highly valuable but not required.
Fluency with application management systems, specifically Applied Epic, is highly valuable.
An active Property & Casualty License is required within the first 90 days of hire and must be maintained.
Willingness to travel within the service area for in-person training, collaboration and team building.

Benefits

Comp & perks

Annual Performance Bonus
Stock Purchase
Medical Plans
Prescription Drugs
Dental
Vision
Family Assistance Program
FSA
HSA
Pre-Tax Parking Plan
401(k)
Life/AD&D
Accident
Critical Illness
Hospital Indemnity
Long Term Care
Short-term Disability
Long-term Disability
Business Travel Accident
Identity Theft
Paid Time Off
Flexible Work Options
Paid Holidays
Sabbatical
Gift Matching
Well-Being Stipend
Personal and Professional Development
Part ownership through IMA’s ownership business model