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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in account management and client services, with a strong focus on project management, relationship-building, and effective communication. Proficient in managing budgets, timelines, and project documentation while ensuring client satisfaction and delivering high-quality results.
Highest-signal resume keywords
Account Management ExperienceProject Management SkillsStrong Communication SkillsBudget Management ExperienceCreative Project Workflow Understanding
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project CoordinationBudget ManagementTimeline ManagementDocumentation PreparationClient Feedback Gathering
Soft Skills
Relationship BuildingOrganizational SkillsAttention to DetailProactive Problem SolvingCollaboration
Industry Keywords
Creative AgencyMarketingAdvertisingMedia AgencyClient Services
About the role
Key responsibilities & impact- Manage day-to-day client relationships and respond to requests
- Communicate project updates clearly and professionally
- Coordinate projects from brief through delivery
- Ensure objectives, timelines, budgets and deliverables are understood and agreed
- Collaborate with creative, production and account colleagues to develop client solutions
- Prepare and manage briefs, timelines, estimates, status reports and project documentation
- Monitor project budgets and schedules
- Flag risks or changes early and help resolve issues constructively
- Gather client feedback and manage approvals
- Support delivery of final assets
- Strengthen client relationships, improve ways of working and contribute to account growth
Requirements
What you’ll need- Experience in account management or client services, ideally within a creative, marketing, advertising or media agency
- Strong relationship-building and communication skills
- Confidence working effectively with clients and colleagues at different levels
- Excellent organisation and project management skills
- Ability to manage multiple priorities, meet deadlines and keep projects on track
- Clear understanding of creative project workflows from briefing and development through production and delivery
- Strong attention to detail and accurate documentation
- Commercial awareness and experience managing budgets, estimates and scope
- Proactive, solutions-focused approach when priorities change
Benefits
Comp & perks- Opportunity to work with a range of brands on impactful creative projects
- Collaborative environment where ideas are shared, developed and brought to life together
- Chance to build trusted relationships with clients and contribute to their business goals
- Exposure to advertising, media, packaging and retail activations
- Supportive team with opportunities to learn, grow and develop account management skills