Medication Support Navigator, Certified Pharmacy Technician

Imagine Pediatrics

. Manage, triage, and assign clinical pharmacy referrals to appropriate clinical pharmacy team member .

Posted 9/29/2026full-timeRemote • Texas • United StatesMid-LevelSenior💰 $24 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing clinical pharmacy referrals, coordinating patient appointments, and resolving medication access barriers. Proficient in electronic health record systems and maintaining pharmacy technician certifications across multiple states.

Highest-signal resume keywords

Pharmacy Technician Certification3+ Years' Experience as Pharmacy TechnicianElectronic Health Record ProficiencyBilingual English/SpanishPediatrics Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medication History CompletionPrior Authorization DocumentationMedication Renewal ManagementClinical Pharmacy Referral ManagementPatient Appointment Scheduling

Soft Skills

Independent WorkCollaborative Communication

Certifications & Qualifications

Accredited Pharmacy Technician CertificationState Board Registration

Industry Keywords

Clinical PharmacyAmbulatory ClinicSpecialty PharmacyMedication Access BarriersPatient Care Coordination

About the role

Key responsibilities & impact

Manage, triage, and assign clinical pharmacy referrals to appropriate clinical pharmacy team member
Support internal and external team members in the clinical pharmacy referral process based on patient needs
Schedule patient/caregiver appointments for pharmacist-driven clinical programs
Prepare charts in advance of Clinical Pharmacist appointments
Communicate with pharmacies, insurance companies, and internal team members to resolve medication access barriers with pharmacist support where needed
Complete medication histories
Monitor incoming medication renewal requests and manage per internal protocols, where allowable by state law, and seek assistance when outside renewal protocols
Monitor incoming prior authorization requests and prepare documentation for review by clinical pharmacist
Work independently with pharmacist oversight and collaborate cooperatively within and outside the department
Perform other duties as assigned

Requirements

What you’ll need

High school diploma or equivalent
Current accredited pharmacy technician certification (such as PTCB)
Maintenance of certification expected
Registration with applicable state board(s) of pharmacy as required by law
Maintenance of all technician registration for all assigned states expected
3+ years' experience as a pharmacy technician
Pediatrics experience preferred
Ambulatory clinic or specialty pharmacy experience preferred
Proficiency with electronic health record systems
Bilingual English/Spanish highly preferred

Benefits

Comp & perks

Annual bonus incentive
Competitive medical, dental, and vision insurance
Healthcare and Dependent Care FSA; Company-funded HSA
401(k) with 4% match, vested 100% from day one
Employer-paid short and long-term disability
Life insurance at 1x annual salary
20 days PTO + 10 Company Holidays & 2 Floating Holidays
Paid new parent leave
Eligibility to participate in an employee equity purchase program (as applicable)
Additional benefits to be detailed in offer