Medical Information Specialist

ImmunityBio, Inc.

. Respond to and resolve escalated medical and safety information inquiries from consumers, healthcare professionals, and external customers .

Posted 10/7/2026full-timeRemote • United StatesJuniorMid-Level💰 $6,154 - $7,827 per weekWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Medical Information and Medical Communication Operations, with a strong focus on regulatory compliance, effective communication, and the ability to manage sensitive information in a fast-paced environment. Proficient in developing medical materials and responding to inquiries while adhering to industry standards and guidelines.

Highest-signal resume keywords

Advanced Scientific Degree (PharmD, MD, or PhD)Medical Information Operations ExperienceVeeva Vault Promomats ExperienceKnowledge of HIPAA and Federal GuidelinesOncology Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Information Inquiry TrackingStandard Response Letter WritingMedical TerminologyPathophysiologyPharmacologyRegulatory ComplianceMedical Operations PoliciesMedical Metrics GenerationAdverse Event ReportingClinical Trial Eligibility Review

Soft Skills

Excellent Verbal CommunicationExcellent Written CommunicationCustomer-Service OrientationAbility to Multi-TaskCollaboration Skills

Tools & Technologies

Medical Information DatabasesMicrosoft OfficeVeeva Vault

Industry Keywords

PharmaceuticalMedical AffairsOncologyClinical TrialsData Protection Policies

Tech Stack

Tools & technologies

Vault

About the role

Key responsibilities & impact

Respond to and resolve escalated medical and safety information inquiries from consumers, healthcare professionals, and external customers
Compose and update standard response documents and obtain Medical, Legal, and Regulatory approval
Research and write custom medical information responses
Support development of medical information SOPs
Provide labeled and unlabeled efficacy, safety, and scientific information in accordance with regulatory requirements and industry standards
Identify, document, and report adverse events, special situation events, and product complaints to Pharmacovigilance
Review and confirm eligibility for clinical trial programs and connect patients or caregivers with appropriate trial contacts
Create medical materials for patients, healthcare providers, and population health decision makers
Participate as a medical reviewer in Promotional Review Committee and Medical Review Committee activities
Support clinical operations across ImmunityBio’s oncology portfolio
Document, triage, and fulfill medical information inquiries
Troubleshoot medical information database vendor issues
Generate medical information metrics and reports
Adhere to privacy and data protection policies
Perform other assigned activities

Requirements

What you’ll need

An advanced scientific degree (PharmD, MD, or PhD) required
2+ years of industry experience in a pharmaceutical Medical Affairs setting required
2+ years of Medical Information and Medical Communication Operations experience required
Experience with Veeva Vault Promomats is strongly preferred
Experience with medical information databases is strongly preferred
Professional experience in call center operations, Medical Information Inquiry tracking, Standard Response Letter writing, and medical operations policies required
Prior experience in Oncology is a plus
Knowledge of HIPPA and other federal guidelines
Excellent verbal and written communication skills
Working knowledge of medical terminology, pathophysiology, pharmacology, regulations and industry standards
Customer-service orientation for speaking with patients and caregivers interested in clinical trials
Ability to handle confidential and sensitive information
Ability to communicate, collaborate, and deliver work in a fast-paced environment
Ability to multi-task and shift priorities under tight deadlines
Proficient in Microsoft Office computer applications
Must comply with company health and safety policies

Benefits

Comp & perks

Opportunity to join a publicly traded biopharmaceutical company
Professional development opportunities
Medical, Dental and Vision Plan Options
Health and Financial Wellness Programs
Employer Assistance Program (EAP)
Company Paid and Voluntary Life/AD&D
Short-Term and Long-Term Disability
Healthcare and Dependent Care Flexible Spending Accounts
401(k) Retirement Plan with Company Match
529 Education Savings Program
Voluntary Legal Services
Identity Theft Protection
Pet Insurance
Employee Discounts, Rewards and Perks
Paid Time Off (PTO), including 11 Holidays
Exempt Employees are eligible for Unlimited PTO
Non-Exempt Employees are eligible for 10 Vacation Days, 56 Hours of Health Pay, 2 Personal Days and 1 Cultural Day
Remote work
Flexibility with manager approval