Personal Lines Account Manager

Impact Performance Team

. Manage and service a portfolio of personal lines accounts, ensuring accurate coverage and timely renewals .

Posted 10/9/2026full-timeHuntsville • Alabama • United StatesMid-LevelSenior💰 $45,000 - $55,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing personal lines insurance accounts, ensuring compliance, and delivering exceptional customer support. Proficient in utilizing insurance software and maintaining accurate documentation to enhance client experiences.

Highest-signal resume keywords

Personal Lines Insurance ExperienceActive Property and Casualty LicenseInsurance Software ProficiencyAccount Management ExperienceAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Policy Changes ProcessingCoverage UpdatesEndorsements ProcessingBilling Inquiries ManagementProactive Policy Reviews

Soft Skills

Excellent Communication SkillsInterpersonal SkillsStrong Organizational SkillsAbility to Work IndependentlyTeam Collaboration

Tools & Technologies

Google WorkspaceAMSCRM SystemsMS WordExcel

Certifications & Qualifications

Active Property and Casualty License

Industry Keywords

Personal Lines AccountsCoverage GapsCross Sell OpportunitiesClient ExperienceCompliance Guidelines

About the role

Key responsibilities & impact

Manage and service a portfolio of personal lines accounts, ensuring accurate coverage and timely renewals
Process endorsements, policy changes, billing inquiries, and coverage updates with attention to detail
Conduct proactive policy reviews to identify coverage gaps and cross sell opportunities
Provide responsive, solution oriented customer support via phone, email, and in person interactions
Maintain accurate documentation within the agency management system and follow compliance guidelines
Collaborate with Producers and team members to deliver a seamless client experience and support agency growth

Requirements

What you’ll need

3+ years of experience in personal lines insurance
Active Property and Casualty license required
Excellent communication and interpersonal skills
Attention to detail and strong organizational skills
Ability to work independently and as part of a team
Proficiency in insurance software and Google Workspace
Prior Account Manager experience
Computer Skills: MS Word, Excel, Google, AMS, and CRM Systems

Benefits

Comp & perks

Commission on new business sales
Bonus opportunities
50% reimbursement of Health, Dental, and Vision insurance
Paid Time Off (PTO) 17 Days
Paid Holidays