Change Management Lead

Impellam Group

. Lead clients through change management activities for each MSP implementation .

Posted 10/27/2026full-timeRemote • United StatesSenior💰 $120,000 - $130,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in change management, user experience mapping, and training strategy development, with a strong focus on stakeholder engagement and communication. Proficient in creating visually engaging materials and managing multiple priorities in fast-paced environments.

Highest-signal resume keywords

Change ManagementStakeholder MappingTraining Strategy DevelopmentMS PowerPoint ProficiencyClient Relationship Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Change Impact AssessmentsUser Experience MappingAdoption Campaign DesignTraining DeliveryProgram BrandingVisual Identity DesignCommunication StrategyContent Delivery ManagementVersion ControlCompliance Standards

Soft Skills

LeadershipStakeholder FacilitationInfluencing SkillsCredibility BuildingMulti-Priority Management

Tools & Technologies

MS PowerPointMS WordSharePointMS TeamsMonday.com

Industry Keywords

HR TransformationProcurement TransformationStaffingMSPVMS

About the role

Key responsibilities & impact

Lead clients through change management activities for each MSP implementation
Map user experiences, engage stakeholders, shape program branding and confirm adoption strategies
Design, co-create and deliver training strategies and materials for client, supplier and internal audiences
Collaborate with clients to define training strategy, adoption goals and delivery approach
Coordinate scheduling, logistics and technical readiness for training sessions
Own communications strategy and execution across active implementations
Build and maintain master communications timelines aligned with project milestones
Tailor communication delivery methods and tone for each audience
Design and drive stakeholder engagement strategies, identifying champions, resistance and adoption risks
Support go-live readiness with Change Managers, Implementation Project Managers and Program Teams
Define client adoption strategies and rollout plans
Lead client discussions on program branding, visual identity and messaging
Develop activities to improve user adoption, including office hours, champion networks and targeted outreach
Facilitate stakeholder feedback loops and improve materials and existing programs
Participate in weekly Implementation workstream discussions
Maintain a reusable library of change-management templates, branding frameworks, communication assets and playbooks
Ensure materials align with brand, compliance and enterprise messaging standards
Manage content delivery and version control across SharePoint, MS Teams, VMS portals and email

Requirements

What you’ll need

3+ years in change management, training or instructional delivery, user experience/adoption strategy, or internal communications, ideally in HR/Procurement transformation, staffing or MSP/VMS environments
Experience with stakeholder mapping, journey/UX mapping, change impact assessments and adoption or engagement campaign design
Strong proficiency in MS PowerPoint, Word, SharePoint and Teams, with the ability to create visually engaging, easy-to-follow materials
Strong leadership, stakeholder facilitation, branding/messaging and client-relationship skills, with the ability to influence and build credibility across clients, suppliers and internal teams
Ability to juggle multiple priorities across overlapping implementation timelines
Familiarity with Monday.com or comparable project management tools is a plus
Legally authorized to work in the United States