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VMS Tech Operations Specialist
Impellam Group. Act as configuration lead within the VMS environment .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Vendor Management Systems (VMS) configuration, particularly with Beeline and SAP Fieldglass, while effectively aligning technology solutions with customer business requirements. Strong analytical and problem-solving skills are essential for managing project progress and providing exceptional customer service.
Highest-signal resume keywords
VMS Configuration ExperienceBeeline ExpertiseSAP Fieldglass ExpertiseCustomer Service ExperienceMS Office Suite Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
VMS ConfigurationData AuditingRequirements CreationTest Script DevelopmentProject TrackingOperational Process EvaluationProgram Change ManagementFlat-File Data Input
Soft Skills
Analytical SkillsCreative Problem-SolvingExceptional Customer ServiceDesire to Learn
Tools & Technologies
SAP FieldglassBeelineVNDLYCoupaMS Office Suite
Industry Keywords
Vendor Management SystemsMSPContingent WorkforceProject ManagementCustomer Business Requirements
About the role
Key responsibilities & impact- Act as configuration lead within the VMS environment
- Participate as configuration lead on projects involving creation and implementation of technology and business solutions
- Work with implementation and operations teams to align technology with customer business requirements
- Create requirements and test scripts
- Track project progress and own steps to resolution
- Provide tier 2 support to MSP clients and program office teams
- Utilize VMS platforms including SAP Fieldglass, Beeline, VNDLY, Coupa, and others
- Collect, review, and input flat-file data into VMS
- Audit output data and resolve errors
- Evaluate operational processes and procedures and identify improvements
- Manage Program Change Requests in compliance with MSP procedures and SLAs
- Initiate, recommend, implement, and validate solutions
- Perform other duties assigned by the US VMS Operations Manager
Requirements
What you’ll need- Prior configuration experience within a relevant VMS (Beeline or SAP Fieldglass)
- Experience with staffing, MSP and/or contingent workforce Vendor Management Systems
- Intermediate skills with MS Office Suite, primarily Word and Excel, or willingness and commitment to attain that skill level (or higher)
- Minimum of 2 years Customer Service experience
- Strong analytical skills
- Creative problem-solving skills
- Exceptional customer service skills
- Desire to learn and grow technical skills
- Must be legally authorized to work in the United States