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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in medical billing processes, including insurance claims and payment posting, while ensuring compliance with HIPAA regulations. Strong organizational and communication skills are essential for maintaining accurate patient records and providing exceptional customer service.
Highest-signal resume keywords
Medical Billing ExperienceHIPAA ComplianceCustomer Service SkillsAttention To DetailData Entry Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical BillingInsurance Claims ProcessingPayment PostingData EntryBilling DocumentationAccount Follow-UpBilling Error ResolutionPatient Record MaintenanceDocument ProcessingMultitasking
Soft Skills
Strong Communication SkillsOrganizational SkillsProblem-Solving AbilityDependabilityTeam Collaboration
Tools & Technologies
Computer ProficiencyBilling Software
Industry Keywords
Patient Information ProtectionBilling ProceduresAdministrative SupportCustomer ServiceFast-Paced Environment
About the role
Key responsibilities & impact- Answer patient questions about billing, account balances, insurance, and payments
- Provide friendly, professional assistance by phone and email
- Help resolve patient billing concerns and follow up as needed
- Assist the Billing Specialist with insurance claims, payment posting, and account follow-up
- Verify patient information, insurance details, and billing accuracy
- Help identify and correct billing errors or denied claims
- Follow up on outstanding claims and patient balances as assigned
- Provide daily administrative support to the Imperium Neurowellness department
- Maintain accurate patient records and billing documentation
- Assist with data entry, document processing, and account updates
- Communicate with team members to resolve patient and billing issues
- Complete assigned tasks accurately and on time
- Protect patient information and follow HIPAA requirements
- Maintain accurate and organized records
- Follow company policies and billing procedures
Requirements
What you’ll need- Experience in customer service, administrative support, or medical billing preferred
- Strong communication and customer service skills
- Excellent attention to detail and organizational skills
- Comfortable using computers, entering data, and learning new software
- Ability to multitask, solve problems, and manage daily responsibilities
- Dependable, professional, and able to work well with a team
- Medical billing or insurance experience is a plus but not required
- Full-time, in-office position
- Evening and weekend availability required
- Reliable transportation and consistent attendance required
- Ability to work independently and support a fast-paced team environment
- Must protect patient information and follow HIPAA requirements