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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive expertise in Quality Management Systems (QMS) within the medical device industry, including compliance with regulatory standards such as ISO 13485:2016 and 21 CFR 820. Proven ability to lead cross-functional teams, manage audits, and implement process improvements effectively.
Highest-signal resume keywords
Quality Management System DevelopmentInternal And External AuditsRegulatory Compliance KnowledgeTeam Leadership And SupervisionCAPA Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Quality Management System ProcessesRoot Cause AnalysisChange ControlDocument ControlTraining ComplianceQuality PlanningPost Market SurveillanceSupplier ManagementNon-Product Software ValidationMetrics Establishment
Soft Skills
Strong Problem-Solving SkillsExcellent Organizational SkillsStrong Written And Oral Communication SkillsConflict ManagementTeam Guidance
Tools & Technologies
Arena eQMSPLM SystemMS Office
Industry Keywords
Medical Device Industry21 CFR 820ISO 13485:2016EU MDRCanadian Medical Device RegulationsJapanese QMS OrdinanceAustralian Therapeutic Goods RegulationsCFDA Quality System Regulations
About the role
Key responsibilities & impact- Develop, implement, and maintain the Quality Management System
- Serve as Quality Management Representative for IMRIS site(s)
- Develop QMS strategy, policies, processes, standards, and systems
- Own and ensure effectiveness and compliance of QMS processes including NCR, CAPA, Quality Management Reviews, Configuration Management and Change Control, Training, Records Control, Quality Planning, Post Market Surveillance, Deviations, Product Obsolescence, Recalls, Supplier Management, Product Inspection, and Internal/External audits
- Support CAPA board meetings and drive timely CAPA work products, including action plans, root cause analysis, and verification of effectiveness
- Partner with process owners, subject matter experts, managers, and stakeholders to resolve QMS issues
- Lead configuration management and document control functions, including change orders, item creation or revision, and BOM structures
- Own internal and external audits, including scheduling, communications, audit-room leadership, back-room organization, training, and SME support
- Maintain and improve QMS processes and procedures
- Lead training strategies, process improvements, training compliance, and metrics
- Lead Quality Management Review meetings and track follow-up actions
- Establish departmental quality metrics and escalate adverse trends
- Identify and implement QMS improvements and efficiency gains
- Guide, advise, or lead change within QMS processes
- Supervise the Quality Systems team
- Approve or provide guidance on customer site release documents
- Conduct or oversee QMS training for existing employees and new hires
- Supervise device history record management and quality records maintenance
- Perform or assist with non-product software validations
- Manage the Arena eQMS and PLM system for compliance, improvements, and software updates
- Report to the VP of Operations, QARA, and Customer Service
Requirements
What you’ll need- Bachelor’s degree required or equivalent technical/engineering experience
- At least 7-10 years of quality experience in the medical device industry
- At least 3 years managing or supervising people
- Demonstrated expertise and experience with a wide array of QMS processes
- Front-room and back-room audit support, and audit lead experience
- Experience working and leading cross-functional teams
- Experience managing change within an organization
- Experience with internal and supplier audits
- Excellent organizational skills and attention to detail
- Strong written and oral communication skills
- Strong problem-solving skills, ability to manage conflict and guide teams to workable solutions
- Proficiency with MS Office
- Knowledge of 21 CFR 820 US FDA Quality Management System Regulation
- Knowledge of EU MDR
- Knowledge of ISO 13485:2016
- Knowledge of Canadian Medical Device Regulations (SOR/98-282)
- Knowledge of Japanese QMS Ordinance (MHLW MO 169)
- Knowledge of Australian Therapeutic Goods (Medical Devices) Regulations (TG(MD)R Sch3)
- Knowledge of CFDA (China) Quality System regulations
Benefits
Comp & perks- Health Insurance
- Dental Insurance
- 401(k) savings plus matching
- Flexible Spending Account
- Life Insurance
- Disability Insurance
- Vision Insurance
- Generous PTO
- Incentive bonus
- Paid Parental Leave
