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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing user lifecycle processes, administering cloud environments, and automating workflows using Okta and scripting languages. Proficient in maintaining IT systems and ensuring compliance while delivering excellent internal customer support.
Highest-signal resume keywords
Okta SSO AdministrationMicrosoft 365 AdministrationAzureAD ManagementScripting with PowerShell, Python, BashGoogle Workspace Administration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
User Lifecycle ManagementOkta Workflows ScriptingDevice Compliance ManagementWindows Workstation AdministrationMacOS Device ManagementAWS AdministrationGCP AdministrationIT Hardware/Software Lifecycle ManagementCloudflare DNS ManagementVendor Procurement
Soft Skills
Problem-Solving SkillsAttention to DetailEffective CommunicationInterpersonal SkillsAbility to Work Independently
Tools & Technologies
Microsoft IntuneKandjiJiraConfluenceAtlassian ToolsSlackPerm81Automation Tools
Certifications & Qualifications
Okta CertificationMicrosoft CertificationApple CertificationCompTIA Certification
Industry Keywords
System AdministrationIT Service DeskCompliance AuditsSecurity OperationsLifecycle Management
Tech Stack
Tools & technologiesAWSCloudDNSGoogle Cloud PlatformiOSMacOSPython
About the role
Key responsibilities & impact- Serve as the primary administrator for Okta SSO, including Okta Workflows scripting and automation
- Manage user lifecycle, including provisioning, deprovisioning, group policies, and permissions
- Administer Microsoft 365, AzureAD, and Intune for patching, application deployment, and device compliance
- Administer Kandji for macOS/iOS device management
- Support and maintain Windows and macOS endpoints
- Manage Google Workspace email, calendar, accounts, and policies
- Administer Jira, Confluence, Atlassian tools, and Slack
- Provide support for VPN access through Perm81
- Support Cloudflare DNS for customer/user-facing configurations
- Administer and support AWS and GCP environments
- Write and maintain automation scripts using Okta Workflows, PowerShell, Python, and Bash
- Manage IT hardware/software lifecycle, including ordering, provisioning, shipping, and decommissioning
- Work with vendors to procure laptops, parts, and accessories
- Maintain IT inventory and lifecycle records
- Manage the IT service desk queue to meet or exceed SLA targets
- Perform system access audits with compliance and security teams
- Assist with deployment of new IT systems and services
- Maintain clear, timely communication on open IT requests to ensure internal customer satisfaction
Requirements
What you’ll need- 7+ years proven experience as a System Administrator or similar role
- Relevant certifications (Okta, Microsoft, Apple, CompTIA, etc.)
- Excellent problem-solving skills and attention to detail
- Ability to work independently and prioritize tasks in a fast-paced environment
- Effective communication and interpersonal skills
- Experience with Okta SSO and Okta Workflows scripting/automation
- Experience with Microsoft Intune, AzureAD, Microsoft 365, and Autopilot
- Experience with Google Workspace administration
- Experience with Kandji (Apple MDM) or similar Apple device management platforms
- Experience with Jira, Confluence, Atlassian tools, and Slack administration
- Experience with Cloudflare DNS management
- Experience with vendor procurement and lifecycle management (Dell, Amazon, etc.)
- Experience with Windows and macOS workstation administration
- Strong scripting skills (PowerShell, Python, Bash)
- Security operations background is nice to have
- Additional scripting or workflow automation expertise is nice to have
- Experience with AWS and GCP cloud environments is nice to have
- No visa sponsorship is available for this position
Benefits
Comp & perks- Equal employment opportunities and nondiscrimination policy
- No visa sponsorship is available for this position
