Certified Medical Assistant – Virtual Primary Care

Included Health

. Support primary care clinicians and patients as part of the Primary Care team .

Posted 11/12/2026full-timeRemote • United StatesJuniorMid-Level💰 $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient care coordination and support within a Primary Care setting, utilizing strong problem-solving and decision-making skills to assist clinicians and patients effectively.

Highest-signal resume keywords

Medical Assistant CertificationPatient Care CoordinationHealth Information CollectionFamily/Primary Care ExperienceIndependent Remote Work

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Health Information CollectionVital Signs MeasurementPatient Care SupportCare CoordinationClinical Protocol Adherence

Soft Skills

Sound JudgmentDecision-MakingProblem-SolvingCommunication Skills

Tools & Technologies

Telephone CommunicationElectronic Health Records

Certifications & Qualifications

Medical Assistant Certification

Industry Keywords

Primary CareFamily CareHealthcare Support ServicesPatient CareClinical Care Standards

About the role

Key responsibilities & impact

Support primary care clinicians and patients as part of the Primary Care team
Serve as an available resource for patients and clinicians and act as a care guide through the continuum of care
Carry out assigned tasks and orders delegated by clinicians
Assist patients via telephone or other modalities, including callbacks
Collect health information, vitals, and health history for providers and care team members
Provide healthcare support services for adult and pediatric patients according to clinic protocols and community practice standards
Assist with general patient care coordination
Handle calls and correspondence regarding pharmacy, lab, referrals, and other pertinent questions
Manage quality initiatives with providers and clinical care staff
Attend required training and perform related duties and projects

Requirements

What you’ll need

High School diploma or the equivalent
Graduate of accredited medical assistant program
Currently hold a valid MA certification/registration
2+ years experience working in Family/Primary Care setting
Occasional evening and weekend coverage may be required
Must be able to work independently remotely
Ability to follow a system and protocol to achieve a common goal
Sound judgment, decision-making and problem-solving skills

Benefits

Comp & perks

Equity
401(k) savings plan through Fidelity
Comprehensive medical, vision, and dental coverage through multiple medical plan options, including disability insurance
Paid Time Off (PTO) and Discretionary Time Off (DTO)
12 weeks of 100% Paid Parental leave
Fertility coverage
$25,000 for surrogacy/adoption
Paid leave for failed treatments, adoption or pregnancies
Work-From-Home reimbursement to support team collaboration home office work
Remote-first culture