Revenue Staff Accountant

Included Health

. Own operational activities related to customer billing, accounts receivable, and collections .

Posted 10/6/2026full-timeRemote • United StatesJuniorMid-Level💰 $61,410 - $80,388 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer billing and accounts receivable processes, with a strong understanding of GAAP and internal controls. Proficient in managing complex billing requirements and collaborating with cross-functional teams to ensure accuracy and compliance in financial operations.

Highest-signal resume keywords

Customer Billing ManagementAccounts Receivable ProcessesWorkday ERP ExperienceGAAP KnowledgeAnalytical Thinking

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer BillingAccounts ReceivableFinancial ReconciliationInvoice Dispute ResolutionData AnalysisContract ManagementBilling Process ImprovementJournal Entry PreparationRevenue RecognitionCash Payment Reporting

Soft Skills

Excellent Communication SkillsMultitasking AbilityProfessional JudgmentIntegrityAdaptability

Tools & Technologies

WorkdaySalesforceMicrosoft ExcelLooker

Industry Keywords

SaaSSubscription BillingQuote-to-Cash ProcessInternal ControlsAudit Support

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Own operational activities related to customer billing, accounts receivable, and collections
Build and improve billing and accounts receivable processes to support company growth
Report to the Revenue Manager and interact with senior employees, outside consultants, and partners
Partner with Revenue Accounting to ensure monthly billing and accrual accuracy in the general ledger and assess compliance with revenue recognition guidance
Follow up with customers regarding aged accounts receivable balances
Address customer and internal customer success inquiries
Analyze collections and help develop key A/R collection metrics
Review, reconcile, and deposit customer payments
Coordinate with CSMs on invoicing changes, true-ups, credit memos, and billing support
Support recurring and usage-based billing, including credits, adjustments, and billing schedule changes
Review and approve invoices and supporting data before release
Monitor and resolve billing exceptions, system errors, unapplied cash, open credits, partitions, and reconciling items
Respond to invoice disputes and payment discrepancies
Partner with Sales, Sales Operations, and Client Success on sales, renewals, amendments, expansions, and terminations
Review contract terms and translate commercial provisions into billing instructions and system setup
Support customer account reconciliations and coordinate corrective actions
Support contract building, implementation handoffs, go-live validation, and post-implementation reviews
Provide periodic cash-payment and collections reporting to leadership
Support month-end close and external audits
Support monthly and quarterly revenue close, reconciliations, accruals, journal-entry preparation, and variance analysis
Maintain evidence for internal controls, audit requests, and management review
Partner with Workday, Revenue Operations, Data, Engineering, and technical teams to investigate system issues and improve billing workflows
Document billing requirements, procedures, controls, and issue-resolution playbooks
Test and validate system or process changes
Identify root causes, reduce manual effort, improve data quality, and increase visibility into billing status and customer account health

Requirements

What you’ll need

2 years minimum of accounting work experience, focused in customer billing and accounts receivable
ERP system experience (Workday a plus)
Excellent verbal and written communication skills
Demonstrates deep analytical thinking
Intermediate to advanced proficiency in Microsoft Excel
Ability to deal sensitively with confidential material
Ability to multitask, work independently, and meet deadlines while maintaining a high standard of accuracy
Ability to manage competing priorities in a dynamic changing environment
Ability to thrive in a fast-paced, start-up work environment
Strong understanding of end-to-end billing and quote-to-cash processes in a SaaS, subscription, or usage-based environment
Experience managing complex customer billing requirements, contract changes, invoice disputes, credits, reconciliations, and billing exceptions
Experience partnering with Sales, Client Success, Sales Operations, Revenue Operations, FP&A, Accounting, and technical teams
Experience with Workday ERP and Salesforce; Looker or another business-intelligence tool is a plus
Working knowledge of GAAP, internal controls, and audit support
High degree of initiative, professional judgment, professional skepticism, and integrity
Experience supporting contract setup, implementation, renewals, amendments, expansions, or terminations and translating commercial terms into operational billing requirements
Ability to coordinate cross-functional implementation handoffs, track open items to resolution, and validate billing readiness before go-live

Benefits

Comp & perks

Remote-first culture
401(k) savings plan through Fidelity
Comprehensive medical, vision, and dental coverage through multiple medical plan options, including disability insurance
Paid Time Off (PTO) and Discretionary Time Off (DTO)
12 weeks of 100% Paid Parental leave
Fertility coverage
$25,000 for surrogacy/adoption
Paid leave for failed treatments, adoption or pregnancies
Work-From-Home reimbursement to support team collaboration home office work