Senior Manager, Population Health Strategy & Operations

. Focus on the operational effectiveness of Population Health programs .

Posted 10/15/2026full-timeRemote • United StatesSenior💰 $147,940 - $198,984 per yearWebsite

Key responsibilities & impact

Focus on the operational effectiveness of Population Health programs
Lead team meetings and daily huddles for the Care and Case Management leadership team
Drive focus around key priorities and track daily and weekly business performance metrics
Lead operational testing and experiments for Care & Case Management and navigation teams, including AI calling pilots and abbreviated intake pilots
Manage cross-functional audit, transition, and staffing workstreams, including timelines, milestones, and KPIs
Own daily and weekly business readouts and ensure metrics and reporting remain accurate
Conduct operational deep dives, including shadowing navigation and Care & Case Management teams, to identify bottlenecks and develop tests to resolve issues
Own execution of key Population Health margin projects and clinical operations improvement strategies
Identify opportunities to improve team efficiency through AI productivity tools and automation
Represent operations for the Population Health team in meetings with EPDD and product partners
Develop product features aligned with team operations to drive outcomes and margin
Anticipate program risks and develop mitigation strategies
Serve as an individual contributor reporting to the Senior Director, Population Health Strategy & Operations

What you’ll need

At least seven years of experience in a fast-growing business managing cross-functional projects
Proven ability to analyze a process, identify logjams, and develop tests to resolve issues
Proficiency in Excel to build robust models
Proficiency with AI productivity tools to enhance efficiency, streamline workflows, and accelerate deliverables
Ability to organize, delegate, coordinate, consolidate, and prioritize multiple simultaneous tasks in a team environment
Willingness and ability to provide mentoring, coaching, advice, and assistance to employees in a collaborative learning environment
Excellent oral and written communication skills
Excellent interpersonal and problem-solving skills
Comfort with data analysis; experience with Looker preferred
Healthcare experience preferred
Bachelor’s degree required
Ability to remain seated in a stationary position for prolonged periods
Eye-hand coordination and manual dexterity sufficient to operate keyboard, computer, and other office-related equipment
Occasional exertion of about 20 lbs. of force may be required
Ability to interact with leadership, employees, and members in an appropriate manner
Occasional travel required

Comp & perks

Remote-first culture
401(k) savings plan through Fidelity
Comprehensive medical, vision, and dental coverage through multiple medical plan options, including disability insurance
Paid Time Off (PTO) and Discretionary Time Off (DTO)
12 weeks of 100% Paid Parental leave
Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies
Work-From-Home reimbursement to support team collaboration home office work