Human Resources Customer Support Coordinator

Incubator Lab

. Support day-to-day HR operations, HRIS management, and timekeeping processes .

Posted 9/18/2026contractRemote • PhilippinesJunior💰 $800 - $2,000 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in HR operations, including HRIS management, payroll processing, and compliance with employment law. Strong organizational and communication skills are essential for supporting team operations and handling sensitive personnel data.

Highest-signal resume keywords

HRIS ManagementPayroll ProcessingHR Best PracticesOrganizational SkillsConfidentiality

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

HRISPayroll SystemsTimekeepingSchedule Adherence TrackingEmployment Law

Soft Skills

Attention to DetailWritten CommunicationVerbal Communication

Tools & Technologies

Workforce Management Tools

Certifications & Qualifications

PHRSHRM-CP

Industry Keywords

HR OperationsHR CoordinatorHR GeneralistCustomer Service Environment

About the role

Key responsibilities & impact

Support day-to-day HR operations, HRIS management, and timekeeping processes
Assist with payroll processing and schedule adherence tracking
Maintain compliance with HR best practices and employment law standards
Maintain strict confidentiality regarding sensitive personnel data and company information
Collaborate with internal teams to handle employee inquiries and operational support
Support seamless team operations and workforce management

Requirements

What you’ll need

1–3 years of experience in an HR support, HR coordinator, or HR generalist role
Bachelor’s degree in Business Administration, HR, or related field, or equivalent work experience
Hands-on experience with HRIS, timekeeping, and payroll systems
Strong understanding of HR best practices and basic employment law
Excellent organizational skills and high attention to detail
Strong written and verbal communication skills
Proven ability to handle confidential information with complete discretion
Experience supporting a customer service or call center environment (nice to have)
Familiarity with workforce management (WFM) tools and schedule adherence tracking (nice to have)
Experience directly assisting with payroll processing (nice to have)
Active PHR/SHRM-CP certification or currently in progress (nice to have)
Must be able to work a few hours overlapping US Eastern Standard Time each day

Benefits

Comp & perks

Async-first flexible working arrangement
Flexible working hours, provided deadlines are met and quality standards are maintained
Daily overlap with US-based EST hours for team meetings and Slack communication
Remote work
Equal opportunity and inclusive work environment
Disability or special-needs accommodation