Dental Care Coordinator

Indiana Hemophilia & Thrombosis Center, Inc.

. Support access to and continuity of routine and complex dental care for individuals with bleeding disorders and sickle cell disease .

Posted 10/13/2026full-timeIndianapolis • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in dental hygiene and patient care coordination, particularly for individuals with bleeding disorders and sickle cell disease. Proficient in patient education, resource navigation, and effective communication within multidisciplinary teams.

Highest-signal resume keywords

Dental HygienePatient Care CoordinationExperience With Medically Complex PatientsActive Indiana Dental Hygienist LicenseKnowledge Of Dental Terminology

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Dental Hygiene TechniquesDental Assisting TechniquesDocumentation In Health RecordsData Collection And ReportingPatient EducationResource NavigationInfection Prevention PracticesReferral CoordinationProphylactic TreatmentsElectronic Health Records

Soft Skills

Client AdvocacyPublic SpeakingClear CommunicationOrganizationCompeting-Priority Management

Tools & Technologies

Office SoftwareTracking ToolsReporting Tools

Certifications & Qualifications

Dental Assistant CertificationDental Hygienist Degree

Industry Keywords

Bleeding DisordersSickle Cell DiseaseMultidisciplinary TeamsPreventive Oral HealthCommunity Referrals

About the role

Key responsibilities & impact

Support access to and continuity of routine and complex dental care for individuals with bleeding disorders and sickle cell disease
Gather and document dental histories, oral health needs, provider information, and barriers to care
Identify dental needs requiring follow-up and communicate findings to the multidisciplinary team
Contribute dental recommendations to patient care plans within the scope of credentials and role
Educate patients and caregivers about oral health, preventive care, routine dental visits, and follow-up
Connect patients with dental providers and community resources
Assist with dental insurance, coverage, transportation, and other access resources
Coordinate appointments and communication among patients, dental offices, and IHI providers
Coordinate treatment requiring medical consultation, hemostatic planning, antibiotic coverage, or other medical services
Support adult and pediatric dental procedures requiring an operating room or coordinated services
Provide telephone support and follow-up for dental concerns or bleeding; escalate urgent symptoms and clinical questions
Serve as liaison among patients, community dentists, IHI medical providers, and multidisciplinary staff
Prepare dental treatment or clearance correspondence using approved templates and provider recommendations
Develop, review, and update dental education materials and resources
Build relationships with dental providers and community organizations to improve care access and continuity
Maintain documentation in health records and tracking systems
Collect and maintain data on procedures, coordination activities, and outcomes; support reporting, audits, quality improvement, and program evaluation
Follow privacy, documentation, infection prevention, patient safety, and release-of-information policies
Collaborate with the multidisciplinary team and participate in meetings, training, and workflow-improvement activities

Requirements

What you’ll need

Dental hygienist pathway: associate or bachelor’s degree in dental hygiene from a program accredited by the Commission on Dental Accreditation required
Dental assistant pathway: high school diploma or GED required
Dental assisting program completion or dental assistant certification preferred
Minimum of three years of related experience in dental care, dental coordination, or patient care preferred
Experience with medically complex patients, bleeding disorders, sickle cell disease, community referrals, or multidisciplinary teams desirable
Equivalent combination of education, training, certification, and directly related experience may be considered
Active Indiana dental hygienist license preferred
Valid driver’s license and insured automobile required
Ability to enable multi-factor authentication via a personal smartphone or smart device
Knowledge of dental terminology, preventive oral health, common dental procedures, and prophylactic treatments
Knowledge of dental care considerations for people with bleeding disorders and sickle cell disease, or ability to learn and apply IHI-approved guidance
Knowledge of patient privacy, health-related documentation, infection prevention, referral, and care-coordination practices
Skills in dental hygiene or dental assisting techniques consistent with training and credentials
Client advocacy and public speaking skills
Clear, respectful communication with patients, caregivers, dental providers, and multidisciplinary colleagues
Patient education, resource navigation, advocacy, organization, and competing-priority management
Use of electronic health records, office software, and tracking or reporting tools, or ability to learn required systems
Ability to recognize concerns requiring prompt licensed-clinician review and escalate appropriately
Ability to work independently within assigned responsibilities and seek guidance when outside role, training, or scope of practice
Ability to communicate effectively with people of varied ages, backgrounds, and health-literacy levels

Benefits

Comp & perks

Competitive salary and benefit package
Access to new therapies through the IHI research program
Opportunity to improve care through participation in clinical research
On-site multidisciplinary staff and comprehensive services
Hybrid work schedule may become available after orientation and training, subject to manager approval and operational needs
Participation in relevant training and workflow-improvement activities