Clinic Referral Coordinator

Indigenous Pact PBC, Inc.

. Support Tribal Care and/or Purchased/Referred Care (PRC) referral processing, including referral documentation, authorization status, specialist scheduling, follow-up, and communication with clinic teams and external partners .

Posted 10/14/2026full-timeRemote • California • United StatesJuniorMid-Level💰 $28 - $36 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in referral coordination and prior authorization processes, ensuring effective communication and collaboration among patients, providers, and external partners. Proficient in managing referral workflows and maintaining accurate healthcare documentation while adhering to HIPAA requirements.

Highest-signal resume keywords

Referral CoordinationPrior Authorization ManagementElectronic Health RecordsInsurance Eligibility VerificationHealthcare Documentation Standards

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Referral ProcessingAuthorization TrackingPatient SchedulingCare CoordinationDocumentation Management

Soft Skills

Organizational SkillsCommunication SkillsProblem-Solving SkillsTime-Management Skills

Tools & Technologies

Referral Tracking SystemsPayer Portals

Industry Keywords

HIPAA RequirementsHealthcare SupportPatient NavigationMedical Office Administration

About the role

Key responsibilities & impact

Support Tribal Care and/or Purchased/Referred Care (PRC) referral processing, including referral documentation, authorization status, specialist scheduling, follow-up, and communication with clinic teams and external partners
Manage referral workflows from intake through closure
Coordinate the full prior authorization lifecycle, including submission, tracking, follow-up, appeals coordination, and communication of authorization status
Facilitate patient scheduling and care coordination across providers, clinics, specialists, payers, and support services
Maintain complete and accurate referral records, communication logs, and supporting documentation
Monitor referral status and follow-up activities to reduce delays and improve patient access to care
Support pre-visit, post-visit, and referral-out activities to ensure continuity of care and successful care transitions
Collaborate with patients, providers, clinic staff, and external partners to remove barriers to care and improve the patient experience

Requirements

What you’ll need

High school diploma or equivalent
Minimum two years of experience in referral coordination, patient navigation, medical office administration, prior authorization, or a related healthcare support role
Knowledge of insurance eligibility verification, prior authorization processes, HIPAA requirements, and healthcare documentation standards
Experience working with electronic health records, referral tracking systems, and payer portals
Strong organizational, communication, problem-solving, and time-management skills
Ability to remain seated and use a computer for extended periods of time
Must communicate effectively through phone, video, and electronic communication methods
Ability to maintain confidentiality of protected health information and manage competing priorities in a fast-paced environment

Benefits

Comp & perks

Vacation, wellness, and 11+ company-paid holidays through Indigenous Pact's PTO Policy
401(k)
Medical, dental, and vision insurance
Open, transparent lines of communication with leadership
Commitment to improving communities and environmental impact
Development-focused environment with autonomy to drive your career path