Forward Deployed Product Manager

Infinitus Systems, Inc.

. Own conversational AI agent products from customer scoping and statement of work through pilot launch, conversion to ongoing revenue, and continued performance .

Posted 10/23/2026full-timeSan Francisco • California • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in product management with a focus on conversational AI, translating customer needs into technical specifications, and driving measurable business outcomes. Proficient in SQL and data analysis, with strong communication skills to engage cross-functional teams and stakeholders effectively.

Highest-signal resume keywords

Product ManagementConversational AI DevelopmentSQL ProficiencyTechnical FluencyCustomer-Facing Deliverables

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product OwnershipData AnalysisTechnical Architecture UnderstandingPrompt Writing and EvaluationPerformance Metrics Translation

Soft Skills

Excellent CommunicationStrong Product JudgmentDecision-MakingIndependent OperationCustomer Relationship Management

Tools & Technologies

Infinitus StudioAI-Powered ProductsWorkflow Automation

Industry Keywords

Healthcare TechnologyClinical WorkflowsPatient CommunicationsRegulated Industry Experience

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Own conversational AI agent products from customer scoping and statement of work through pilot launch, conversion to ongoing revenue, and continued performance
Partner with customers to understand needs, establish measurable outcomes, and translate requirements into technical specifications
Collaborate with forward deployed engineers, applied AI engineers, conversation designers, and clinical experts to build integrated AI agents using Infinitus Studio
Build and refine conversation flows, orchestration logic, escalation pathways, evaluations, and test scenarios
Identify product limitations, troubleshoot issues, and work with engineering on solutions or workarounds
Make tradeoffs around scope, timelines, and launch readiness
Design and execute evaluations for performance, reliability, and safety standards
Partner with clinical evaluators to ensure safety requirements are met before deployment
Use performance data and customer feedback to improve agents and drive pilot-to-commercial conversion
Serve as primary customer contact for product progress, technical challenges, and roadmap discussions
Own production issues, operational dependencies, and unexpected challenges
Share customer deployment insights with core product and engineering teams to influence scalable platform improvements

Requirements

What you’ll need

5+ years of experience in Product Management, entrepreneurship, or a similar role involving end-to-end product ownership
Strong technical fluency
Experience working with AI-powered products
Experience writing and evaluating prompts
Understanding of technical architectures sufficient to troubleshoot issues
Proficiency with SQL and data analysis
Ability to translate performance metrics into actionable product decisions
Experience owning customer-facing deliverables and driving measurable business or commercial outcomes
Excellent communication skills for explaining complex technical concepts to engineering, clinical, business, and customer stakeholders
Strong product judgment
Ability to make decisions around scope, quality, timelines, and competing priorities
Ability to operate independently in ambiguous, fast-moving environments
Willingness to work directly with technical teams and contribute hands-on to building and improving products
Confidence navigating difficult customer conversations and communicating tradeoffs
Applicants must be authorized to work in the US without employer sponsorship
Engineering degree or previous software engineering experience (nice to have)
Experience developing, deploying, or managing conversational AI agents, LLM-powered applications, or workflow automation products (nice to have)
Previous experience in healthcare, health technology, or another regulated or high-stakes industry (nice to have)
Familiarity with clinical workflows, patient communications, or healthcare operations (nice to have)
Experience taking technical products from pilot or proof of concept to commercial deployment (nice to have)
Experience working with cross-functional teams including engineering, product, clinical, and customer-facing stakeholders (nice to have)

Benefits

Comp & perks

Hybrid work (SF office Mon/Tues/Thurs) + catered lunches (Bay Area Positions only)
Competitive salary
Equity
401(k)
Wellness stipend
Medical benefits
Dental benefits
Vision benefits
Generous PTO
Parental leave
Bi-annual offsites
Collaborative, mission-driven culture