IT Administrator

Infinitus Systems, Inc.

. Provide technical support for end-user hardware across MacOS, ChromeOS, and occasionally Windows and Linux, running diagnostics and debugging to resolve issues quickly .

Posted 11/5/2026full-timeSan Francisco • California • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Proficient in providing technical support for end-user hardware and software across multiple operating systems, with strong troubleshooting skills and the ability to communicate technical issues effectively to non-technical users. Experienced in managing IT systems, networks, and enterprise applications while maintaining a focus on security and compliance.

Highest-signal resume keywords

Technical Support For End-User HardwareProficiency In MacOS And ChromeOSExperience With Google Workspace And Microsoft 365Strong Troubleshooting SkillsExcellent Communication And Customer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical SupportTroubleshootingIT Systems KnowledgeNetwork MaintenanceMDM Solutions FamiliaritySoftware Inventory ManagementCloud Services ExperienceDiagnostics And DebuggingData Backup And ArchivingDevice Management

Soft Skills

Excellent Communication SkillsCustomer Service OrientationOrganizational SkillsTime ManagementTeam-Oriented Approach

Tools & Technologies

Google WorkspaceMicrosoft 365Rippling MDMGitHubSigmaFigmaLinearConfluence

Certifications & Qualifications

Bachelor's DegreeAssociate's Degree

Industry Keywords

Help Desk SupportEndpoint ComplianceSecurity FundamentalsOnboarding And OffboardingOffice Network Maintenance

Tech Stack

Tools & technologies

CloudLinuxMacOS

About the role

Key responsibilities & impact

Provide technical support for end-user hardware across MacOS, ChromeOS, and occasionally Windows and Linux, running diagnostics and debugging to resolve issues quickly
Deliver software support for enterprise applications including Google Workspace, Microsoft 365, and Rippling MDM
Maintain and update software and hardware inventory
Provision and support access to tools including GitHub, Sigma, Figma, Linear, and Confluence
Support onboarding and offboarding for employees and contractors
Monitor, troubleshoot, and maintain the office network and office equipment, including monitors, printers, and meeting equipment
Collaborate with the security team on access reviews, endpoint compliance, and other security procedures
Contribute to strategic IT projects, including planning, implementation, and delivery of technical solutions aligned with organizational objectives
Document processes and back up and archive data
Keep up to date with advancements and best practices in IT administration
Handle the day-to-day Help Desk queue and support device management
Alternate weekly between early coverage (online by 5am, in the SF office by 8am on office days, ending around 2pm) and standard coverage (8am-5pm)
Report to the IT Lead

Requirements

What you’ll need

Bachelor's or Associate's degree
1-2 years' experience in a similar role; internships and helpdesk experience count
Proficiency in MacOS and ChromeOS, and familiarity with Windows
Experience with cloud services such as Google Workspace and Microsoft 365
Working knowledge of IT systems, networks, and related technologies
Familiarity with MDM solutions and security fundamentals
Excellent communication and customer service skills, with the ability to explain technical issues clearly to non-technical users
Strong troubleshooting skills and the ability to work under pressure
Ability to adapt to rapidly changing technology and business needs
Organized, with good time management and a team-oriented approach
Applicants must be authorized to work in the US without employer sponsorship

Benefits

Comp & perks

Hybrid work (SF office Mon/Tues/Thurs) + catered lunches (Bay Area Positions only)
Competitive salary
Equity
401(k)
Wellness stipend
Medical benefits
Dental benefits
Vision benefits
Generous PTO
Parental leave
Bi-annual offsites
Collaborative, mission-driven culture