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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product strategy execution, project management, and cross-functional communication, with a strong focus on B2B SaaS and CRM integration. Proven ability to drive product success through customer feedback and data-driven decision-making.
Highest-signal resume keywords
Product Management ExperienceB2B SaaS ExpertiseCRM Integration KnowledgeProject Management SkillsExcellent Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product StrategyRoadmap DevelopmentFeature PrioritizationIntegration Project ManagementProduct Success MetricsAPI IntegrationData AnalysisCustomer Feedback UtilizationDocumentation PreparationCross-Platform Solutions
Soft Skills
Strong OwnershipHigh UrgencyPersistenceProactive CommunicationIndependent Work
Certifications & Qualifications
Bachelor's Degree in EngineeringBachelor's Degree in Computer ScienceBachelor's Degree in Business Technology
Industry Keywords
B2BSaaSCRMBack-Office ManagementAgency Business ModelCustomer SupportMulti-Platform IntegrationProduct LaunchStakeholder ManagementCustomer Happiness
About the role
Key responsibilities & impact- Define and execute product strategy for multi-platform integration products
- Gather inputs from users, partners, data, and internal stakeholders
- Own roadmap and feature prioritization across products
- Communicate product vision and align cross-functional groups
- Lead product development for Finance, Content, Payroll, and other back-office management features
- Develop understanding of the fans CRM product and agency business model
- Define solutions adapted to platform-specific requirements while preserving a unified cross-platform experience
- Lead end-to-end integration project management across CN/EU engineering, design, QA, and dev support
- Manage project timelines, dependencies, and risks
- Define and track product success metrics related to customer happiness, adoption, and revenue
- Equip go-to-market teams with documentation
- Drive impactful product launches
- Talk to customers, seek feedback, and use it to shape and refine the product roadmap
Requirements
What you’ll need- Bachelor's degree in a relevant field such as Engineering, Computer Science, or Business Technology
- 5+ years of product management experience
- B2B SaaS experience strongly preferred
- Experience with CRM, customer support, or API-heavy platform integration products is a meaningful plus
- Excellent written and verbal communication in English
- Chinese is a bonus
- Ability to understand business differences across agency business models
- Ability to make and validate assumptions rigorously
- Ability to define logically sound, appropriately prioritized, and generalizable product solutions
- Ability to articulate solutions and dependencies clearly to partners
- Ability to proactively manage partner expectations
- Strong project management skills
- Ability to drive integration projects from scoping to launch across CN/EU engineering, design, QA, and dev support
- Ability to work independently and manage multiple concurrent projects from concept to completion
- Customer feedback and product roadmap experience
- High sense of ownership, urgency, and drive in a fast-paced environment
- Persistence and a whatever-it-takes approach to ensure product and team success
Benefits
Comp & perks- Competitive compensation: Salary package that reflects the seniority of the role
- Remote-first work arrangement
- Async-first collaboration with strong real-time rituals
- Optional comprehensive relocation package for joining the Canary Islands
- Support with Beckham Law application to maximize tax benefits