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Development Services Representative
Information Commissioner's Office. Work on site with developers, contractors and customers building new drainage assets, connecting to the network, diverting existing sewers or planning work close to assets .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational skills and the ability to manage workload effectively while providing face-to-face customer support in drainage applications. Possesses a solid understanding of health and safety legislation and the ability to communicate technical information clearly.
Highest-signal resume keywords
Sewerage System DesignHealth And Safety LegislationCustomer SupportProblem IdentificationIT Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sewerage System DesignProblem IdentificationHealth And Safety ComplianceDrainage Asset ManagementTechnical Communication
Soft Skills
Organizational SkillsCustomer EngagementSelf-ManagementDecision MakingCollaboration
Tools & Technologies
Field Technology UtilizationDrainage Applications Software
Industry Keywords
Drainage AssetsPollution RisksConstruction ActivitySewerage Law
About the role
Key responsibilities & impact- Work on site with developers, contractors and customers building new drainage assets, connecting to the network, diverting existing sewers or planning work close to assets
- Help customers understand requirements and check that work meets the right standards
- Ensure drainage assets adopted by Anglian Water are safe, reliable and built to last
- Identify problems early and ensure issues are corrected before adoption
- Investigate unwanted water entering drainage systems and potential pollution risks
- Work with colleagues and contractors to resolve issues
- Provide face-to-face customer support and explain technical information clearly
- Help customers work through problems and manage challenging conversations
- Visit active development sites while prioritising health and safety
Requirements
What you’ll need- Extremely organised
- Happy to stand in front of customers multiple times a day to discuss drainage applications
- Working knowledge of sewerage system design and sewerage law is ideal, but not essential
- Strong IT skills and the ability to utilize technology in the field
- Ability to self-manage workload effectively and efficiently
- Understanding of health and safety legislation
- Willingness to learn, listen, work with others and take responsibility
- Comfortable working independently, organising time, asking questions, making decisions and speaking up when something is not right
- Ability to work safely around active development sites and construction activity
Benefits
Comp & perks- Personal private health care
- Generous double match pension – contribute 7% and Anglian Water will contribute 14%, giving a total contribution of 21%
- 24-hour Virtual GP service for you and your household
- 26 days annual leave – rising with length of service and the ability to buy more
- Life assurance (up to 8 x salary)
- Personal accident cover (up to 5 x salary)
- Excellent family friendly policies, such as 26 weeks full pay for maternity / adoption leave, as well as 4 weeks paid paternity / partner leave
- Opportunity for shared parental pay
- Bonus scheme
- Flexible benefits and working culture to support your wellbeing and lifestyle
- Training, guidance and support for the role
- Part-time/flexible working may be offered depending on role requirements