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Informed Solutions

HR Coordinator

Informed Solutions

. Provide approachable, responsive and accurate HR support to colleagues and managers .

Posted 11/6/2026full-timeAltrincham • United KingdomJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong HR administration and coordination skills, with a focus on improving employee experience and maintaining accurate HR records. Proficient in managing onboarding, offboarding, payroll changes, and benefits administration while ensuring confidentiality and compliance.

Highest-signal resume keywords
HR Generalist ExperienceCIPD Level 3 QualificationHR Administration SkillsInterpersonal SkillsOrganisational Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
HR AdministrationPayroll ManagementOnboarding CoordinationOffboarding CoordinationBenefits AdministrationPerformance Review CoordinationPolicy UpdatesProcess ImprovementLearning Record MaintenanceEmployee Experience Improvement
Soft Skills
Interpersonal SkillsEmpathyClear CommunicationProactive ApproachAttention to Detail
Tools & Technologies
Inspire PlatformPeople PlatformsPerformance PlatformInformedACADEMY©
Certifications & Qualifications
CIPD Level 3 Qualification
Industry Keywords
Professional Services EnvironmentHR SupportConfidential Information HandlingEmployee ExperienceCollaboration

About the role

Key responsibilities & impact
  • Provide approachable, responsive and accurate HR support to colleagues and managers
  • Build trusted relationships, understand needs, explain information clearly and resolve queries
  • Coordinate onboarding, including checks, contracts and induction arrangements
  • Coordinate offboarding and leaver activities
  • Maintain accurate HR records and support Inspire and other People platforms
  • Protect confidential information and identify process improvements
  • Prepare and check monthly payroll changes, submit information on time and resolve discrepancies
  • Coordinate benefits administration and performance review activities
  • Support use of the performance platform for meaningful conversations
  • Organise training through InformedACADEMY© and maintain learning records
  • Support development requests and gather feedback
  • Coordinate policy and guidance updates and communications
  • Deliver initiatives across Benefits and Performance, Learning and Career Development, and Governance and Policies
  • Coordinate activities and communications, follow up on actions and encourage colleague participation
  • Collaborate with the other HR Coordinator to balance workloads and provide cover
  • Use colleague feedback to improve the HR service

Requirements

What you’ll need
  • Minimum of two years’ recent HR generalist experience within a fast-paced HR team
  • Professional services environment experience ideally
  • CIPD Level 3 qualification ideally, or currently working towards one
  • Strong HR administration and coordination skills
  • Ability to recognise and improve the employee experience
  • Strong interpersonal skills and empathy
  • Clear and thoughtful communication skills
  • Proactive, hands-on approach with ownership, follow-through and sound judgement
  • Excellent organisation and time management
  • Accuracy, discretion and attention to detail
  • Collaborative and dependable approach
  • Ability to handle sensitive information with care

Benefits

Comp & perks
  • InformedACADEMY© – Excellent career development opportunities through award-winning personal and professional development programmes, including support with professional certifications
  • Industry leading health and wellbeing plan, including 24/7 GP services, mental health support and physical health support
  • Hybrid working*
  • Private Health Care Cover*
  • Generous life assurance cover*
  • Gym Membership*
  • Monthly office lunch
  • Onsite massage sessions
  • 25 paid working days holiday per year plus bank holidays*
  • Sabbatical Leave Scheme*
  • Enhanced Maternity Leave and Pay*
  • Enhanced Paternity Leave and Pay*
  • Company Pension Contribution
  • Profit Share Scheme
  • Payment of professional subscriptions
  • Generous referral scheme with no limits on the number of referrals
  • Salary Sacrifice scheme*
  • Qualifying period applies to marked benefits