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Infosys

PMO Lead – Consumer Goods, Retail & Logistics

Infosys

. Lead the Program Management Office of a global luxury retail POS transformation .

Posted 11/3/2026full-timeParis • FranceSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading large-scale digital transformation programs within the luxury retail sector, managing multi-vendor environments, and ensuring effective stakeholder engagement. Proficient in program management methodologies, including hybrid agile and waterfall, with a strong focus on budget control and team development.

Highest-signal resume keywords
Program Management Office LeadershipStakeholder ManagementMulti-Vendor Program ManagementDigital Transformation ExperiencePMP Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Program ManagementBudget ControlCapacity PlanningRisk ManagementDigital TransformationAgile MethodologiesWaterfall MethodologiesERP ImplementationPOS RolloutTeam Development
Soft Skills
Interpersonal SkillsProblem-SolvingResilienceCommunication Skills
Tools & Technologies
JiraServiceNowAI-Assisted Reporting
Certifications & Qualifications
PMPPRINCE2MSPSAFe
Industry Keywords
Luxury RetailFashionConsumer ProductsDigital TransformationMulti-Location Management

Tech Stack

Tools & technologies
ERPOraclePMPServiceNow

About the role

Key responsibilities & impact
  • Lead the Program Management Office of a global luxury retail POS transformation
  • Own the integrated plan, capacity, and dependencies across the Design Pod, Base Template Pod, and regional EU and APAC PODs
  • Manage work-package calendars, cross-work-package dependencies, and critical path
  • Create capacity and demand plans while scaling the team from about 40 to 80 and then 100+
  • Balance market load according to complexity
  • Manage release and market-wave landscapes, including go-live readiness, quality gates, cutover, and hypercare scheduling
  • Manage RAID, escalation paths, early-warning indicators, and a single program scorecard
  • Control budget, forecast, burn, and change control for a multi-vendor commercial model
  • Provide delivery governance through weekly Control Tower inputs and monthly SteerCo packs
  • Maintain decision and action logs with named owners
  • Coordinate multiple vendors and locations through interface agreements and handoffs
  • Ensure end-to-end accountability across PODs, vendors, and locations
  • Manage onboarding, retention, and succession plans for key roles
  • Establish PMO standards, tools, and templates
  • Surface risk early and maintain delivery-to-plan, POD load, and budget accuracy

Requirements

What you’ll need
  • Broad business skill set, including stakeholder management with senior business and IT leaders, problem-solving, and resilience
  • Ability to say no to overcommitment and unnecessary customisation with a clear rationale
  • Experience building and growing the right-skilled team across PODs, vendors, and locations
  • Excellent interpersonal skills and strong written and verbal communication skills in English (C2 proficiency)
  • French is a strong advantage
  • Willingness to travel regularly to boutiques, regional PODs, and client sites
  • Location: France preferred, Paris
  • Experience with program and portfolio methods, including hybrid agile and waterfall
  • Experience with planning tools, Jira, ServiceNow-based tracking, and AI-assisted reporting
  • Previous leadership of global ERP, POS, or retail platform rollouts, ideally Oracle Retail (Xstore, SIOCS)
  • Commercial management of multi-vendor programs
  • 15+ years of experience delivering large-scale digital transformation programs
  • Senior Principal: 18+ years and several Fortune 1000 programs led as director
  • Hands-on experience leading a PMO on a multi-country retail or POS rollout, ideally 10+ countries and multiple vendors
  • Proven industry experience in luxury, fashion, retail, or consumer products
  • Track record managing multi-location, multicultural teams across time zones
  • Proven references
  • PMP, PRINCE2, MSP, or SAFe is a plus

Benefits

Comp & perks
  • Industry-leading compensation and benefits
  • Top training and development opportunities
  • Training and career paths
  • Inclusive and entrepreneurial culture
  • Global reach and opportunities to work with market-leading brands
  • Opportunity to grow your career and achieve personal goals