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Project Coordinator
Infotree Global Solutions. Support customers in using a learning software platform .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in project coordination and customer support, with a strong focus on communication, expectation management, and proactive problem-solving. Capable of managing project timelines and facilitating effective meetings across diverse topics and stakeholders.
Highest-signal resume keywords
Project CoordinationCustomer SupportStrong Communication SkillsMeeting FacilitationExpectation Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementTroubleshootingFeedback CollectionBug ReportingProject Planning
Soft Skills
Proactive SupportResponsive CommunicationDeadline ManagementStakeholder EngagementAdaptability
Industry Keywords
Learning Software PlatformOnboarding CoordinationImplementation ManagementMilestone TrackingAction Item Follow-Up
About the role
Key responsibilities & impact- Support customers in using a learning software platform
- Run 1:1 meetings, trainings, and troubleshooting sessions
- Set up and manage project plans using provided templates
- Follow up on milestones, risks, and action items
- Schedule meetings and prepare agendas
- Solve issues and coordinate next steps
- Respond to customer requests via email
- Log and follow up on bug reports
- Collect and share product feedback
- Coordinate onboarding and implementation from kick-off to go-live
- Maintain clear communication and keep project timelines on track
- Provide proactive and responsive customer support
Requirements
What you’ll need- Strong communication and expectation management skills
- Confidence in facilitating meetings
- Excellent spoken and written English
- 2+ years of experience in project coordination, project management, customer support, or client-facing roles
- Comfort working across a wide range of topics and stakeholders
- Ability to work to deadlines and iterate quickly on feedback
Benefits
Comp & perks- Exposure to international, enterprise-level projects
- Hands-on experience with a modern, AI-based software product
- Clear scope of responsibilities and structured project work
- Opportunities for long-term collaboration
- Supportive onboarding and knowledge sharing within the team
- A chance to work as part of the client’s internal team