Technical Implementation Specialist

Infotree Global Solutions

. Configure, test, and deploy enterprise integrations between the platform and customer systems using REST APIs, webhooks, and modern authentication standards .

Posted 10/22/2026full-timeRemote • PolandJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in configuring and troubleshooting integrations using REST APIs, webhooks, and modern authentication standards while effectively managing multiple client onboarding projects. Strong analytical skills and the ability to communicate complex technical concepts to non-technical stakeholders are essential.

Highest-signal resume keywords

REST API IntegrationTechnical Client-Facing ExperienceTroubleshooting SkillsProject Management ToolsTechnical Documentation Creation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

REST APIsWebhooksJSONOAuthSAMLSSOSCIMSQLIntegration ArchitectureSystem Logs Analysis

Soft Skills

Analytical MindsetCommunication SkillsAdaptabilityProblem-SolvingCollaboration

Tools & Technologies

JiraAsanaMonday.comNotion

Industry Keywords

SaaSEnterprise SoftwareClient OnboardingIntegration SolutionsTechnical Support

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Configure, test, and deploy enterprise integrations between the platform and customer systems using REST APIs, webhooks, and modern authentication standards
Act as the primary technical point of contact throughout customer implementations
Scope technical requirements and align integration architecture with client needs
Consult with clients and internal stakeholders on custom integration solutions and workflows
Diagnose and troubleshoot integration issues by analyzing logs, request/response payloads, and system behavior
Collaborate with core engineering on bug escalations
Manage multiple client onboarding projects simultaneously
Track timelines, identify risks, and drive blockers to resolution
Create technical documentation, runbooks, and troubleshooting guides

Requirements

What you’ll need

2+ years of hands-on experience in a technical client-facing role within SaaS or enterprise software
Proven track record of serving as the primary technical owner and implementer for external customer deployments
Practical experience configuring and troubleshooting integrations using REST APIs, webhooks, JSON, and identity/auth protocols (OAuth, SAML, SSO, SCIM)
Native-level written and verbal English communication skills
Ability to articulate complex technical concepts to non-technical stakeholders
Strong analytical and troubleshooting mindset
Experience reviewing system logs and payloads
Basic SQL or database query skills are a plus
Experience managing multiple parallel projects using modern project management tools (e.g., Jira, Asana, Monday.com, Notion)
High autonomy, comfort with async workflows, and adaptability in a fast-paced environment
Alignment with US Eastern Time working hours (9:00 AM – 5:00 PM EST)
Experience integrating with enterprise tools (HRIS, LMS/LXP, CRMs, ticketing systems, or AI platforms) is an advantage

Benefits

Comp & perks

Direct exposure to cutting-edge enterprise AI applications and technologies
High-impact work leading complex technical initiatives for global enterprise clients
Autonomous, async-first work culture with significant ownership over your projects
Clear opportunities for continuous learning, skill development, and progression toward technical leadership