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Ingenico

Cloud Solutions Engineer

Ingenico

. Support the deployment, configuration, upgrades, and troubleshooting of Ingenico’s hosted and customer-hosted solutions, including TEM and Ingenico 360.

Posted 10/26/2026full-timeMexicoMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in supporting and troubleshooting Linux and Windows servers, SQL databases, and cloud infrastructure while delivering technical solutions and training to diverse stakeholders. Proficient in collaborating with cross-functional teams to enhance system performance and reliability.

Highest-signal resume keywords
Linux Server SupportSQL Database ManagementCloud Infrastructure TroubleshootingTechnical Integration AssistanceBilingual Proficiency in English and Spanish

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
SQL QueriesScripting LanguagesXML ConfigurationJSON ConfigurationTechnical Troubleshooting
Soft Skills
Analytical SkillsProblem-Solving SkillsCommunication SkillsCollaboration Skills
Tools & Technologies
ELK StackIngenico 360TEMNetworking Tools
Industry Keywords
Enterprise Software SupportIT InfrastructureTechnical SolutionsDevice OnboardingBulk Provisioning

Tech Stack

Tools & technologies
CloudJavaScriptLinuxMySQLPostgresPythonSQLTypeScript

About the role

Key responsibilities & impact
  • Support the deployment, configuration, upgrades, and troubleshooting of Ingenico’s hosted and customer-hosted solutions, including TEM and Ingenico 360.
  • Assist customers with device onboarding, bulk provisioning, and technical integrations.
  • Troubleshoot Linux and Windows servers, databases, networking, and cloud infrastructure to ensure solution reliability and performance.
  • Perform database maintenance and support SQL queries, scripting, and XML/JSON-based configurations.
  • Support logging and monitoring tools, including the ELK Stack, to investigate technical issues and identify root causes.
  • Collaborate with engineering and support teams to test solutions, resolve complex issues, and improve system performance.
  • Deliver technical demonstrations, training, and guidance to customers, partners, and internal teams.
  • Document technical solutions, generate reports, and support continuous improvement initiatives.

Requirements

What you’ll need
  • Degree in Computer Science, IT, Electronics Engineering, or a related field, or equivalent practical experience.
  • Experience supporting enterprise software, IT infrastructure, or technical solutions.
  • Knowledge of Linux/Windows servers, networking, and cloud-based environments.
  • Familiarity with SQL databases (PostgreSQL/MySQL) and scripting languages such as Python, JavaScript, or TypeScript.
  • Ability to troubleshoot XML/JSON configurations, system integrations, and complex technical issues.
  • Strong analytical, problem-solving, and communication skills, with the ability to translate technical concepts into practical solutions.
  • Comfortable collaborating with international, cross-functional teams.
  • Professional proficiency in English and Spanish.