FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Senior Solution Specialist – Associate Director – Director, Access Center
Innovaccer. Drive pre-sales strategy, solution design, and deal execution across Innovaccer’s Experience product portfolio .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in healthcare access operations and patient engagement, with a strong focus on solution design, deal execution, and consultative discovery. Proficient in creating executive-ready materials and driving complex deals in enterprise provider environments.
Highest-signal resume keywords
Healthcare Access OperationsPatient EngagementCall Center Technology StackROI Model CreationSolution Design
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Solution ArchitectureMock Workflow DevelopmentDemos and WalkthroughsBusiness Case DevelopmentAnalytical SkillsCommercial AcumenDigital Front-Door TransformationConsultingComplex Deal ExecutionAccess Center Workflow Expertise
Soft Skills
Exceptional CommunicationStorytelling SkillsHigh-Ownership Individual Contributor
Certifications & Qualifications
Bachelor's DegreeMaster's Degree (MBA, MHA) Preferred
Industry Keywords
HealthcarePatient EngagementAccess OperationsDigital ExperienceOmnichannel EngagementCall Center OperationsTransformation RoadmapsCommercial ProposalsContracting FrameworksStrategic Narratives
About the role
Key responsibilities & impact- Drive pre-sales strategy, solution design, and deal execution across Innovaccer’s Experience product portfolio
- Lead consultative discovery across Access, Outreach, and Experience workflows
- Build solution architectures, mock workflows, and demo flows
- Conduct demos and narrative-driven walkthroughs
- Create executive-ready pitch materials, business cases, ROI analyses, proposals, and transformation roadmaps
- Partner with Sales leaders on deal strategy, commercial proposals, contracting frameworks, and pricing decisions
- Provide subject-matter expertise on Access operations and patient engagement
- Develop strategic narratives and go-to-market motions for Access & Outreach
- Analyze customer needs, competitive landscape, and solution gaps to inform Product teams
- Build reusable assets, playbooks, workflow libraries, and value frameworks
- Bridge customer requirements and Experience product capabilities; recommend enhancements and shape solution blueprints
- Support commercial packaging, bundling, and cross-product alignment
- Join strategic executive meetings and articulate Innovaccer’s point of view
- Guide customers through modernization strategies without owning long-term relationships
- Translate technical capabilities into operational, clinical, and financial value
Requirements
What you’ll need- 8–12+ years of experience across healthcare access operations, patient engagement, digital front-door transformation, consulting, or solution engineering
- Deep expertise in multiple Access Center workflow areas such as scheduling, voice agents, registration, insurance verification, call center operations, omnichannel engagement, referrals, and digital experience
- Experience with Call Center technology stack
- Experience with Call Center transformation
- Demonstrated success driving complex deals in enterprise provider or health system environments
- Strong ability to design and run demos, mock workflows, and solution narratives
- Exceptional communication and storytelling skills
- Strong analytical and commercial acumen; ability to create ROI models, business cases, and pricing structures
- Experience influencing product direction and collaborating with Product teams
- Ability to operate as a high-ownership individual contributor across matrixed teams
- Bachelor’s degree required; master’s degree (MBA, MHA) preferred
- Ability to travel up to 30–40% for customer meetings and internal strategy sessions
- Employment eligibility verification for newly hired employees based out of the U.S. and employed by Innovaccer Inc.
Benefits
Comp & perks- 20 days of fixed time off per year, in addition to company holidays
- Generous parental leave
- Monetary incentives and company-wide recognition
- Medical, dental, and vision insurance
- 100% company-paid short- and long-term disability insurance
- 100% company-paid basic life insurance
- Discounted legal aid
- Pet insurance