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Director, Vendor Management
Innovaderm Research Inc.. Provide strategic leadership and operational oversight of Indero’s Vendor Management Office and enterprise vendor governance program .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in vendor governance frameworks, performance management, and risk management within the biotechnology and pharmaceutical industries. Proven ability to lead cross-functional teams, develop strategic vendor relationships, and ensure compliance with regulatory standards.
Highest-signal resume keywords
Vendor Governance Framework DevelopmentLeadership Experience in BiotechnologyClinical Trial Operations KnowledgeVendor Performance ManagementStrong Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Vendor QualificationRisk Management FrameworksSpend AnalysisPerformance MetricsGood Clinical Practice (GCP)International Council for Harmonisation (ICH) GuidelinesVendor ContractingAnalytical SkillsStrategic ThinkingDecision Making
Soft Skills
LeadershipNegotiationFacilitationRelationship ManagementTime Management
Tools & Technologies
Microsoft Office 365
Industry Keywords
BiotechnologyPharmaceuticalContract Research Organization (CRO)Vendor Management OfficeClinical Research
About the role
Key responsibilities & impact- Provide strategic leadership and operational oversight of Indero’s Vendor Management Office and enterprise vendor governance program
- Establish and continuously improve the enterprise vendor governance framework, including governance tiers, oversight models, decision rights, escalation pathways, standards, and tools
- Chair vendor governance reviews and lead Vendor Steering Committee activities
- Develop strategic relationships with key vendors and preferred partners
- Establish vendor performance expectations, KPIs, service-level measures, and scorecards; monitor and report performance and risks
- Lead vendor remediation and continuous improvement initiatives, including root cause analysis and CAPA plans
- Oversee vendor qualification, requalification, onboarding, ongoing oversight, and dequalification
- Partner with Quality Assurance on vendor audits, compliance activities, inspection readiness, and audit findings
- Lead major vendor escalations and monitor enterprise-level vendor risks
- Analyze vendor spend, performance, capacity, and portfolio trends to support sourcing, resource planning, and cost optimization
- Contribute vendor strategy and subject matter expertise to proposals, bid defence, study planning, and business development activities
- Lead and develop Vendor Managers, Clinical Procurement Specialists, and other VMO resources
- Build vendor-management capability through guidance, training, governance forums, and collaboration
- Maintain vendor-management SOPs, tools, templates, processes, and training materials
- Define and monitor VMO objectives, metrics, resource needs, and budget requirements
Requirements
What you’ll need- Bachelor’s degree in life sciences, business administration, supply chain, procurement, clinical research, or a related field; Master’s degree is an asset
- Minimum of 10 years of relevant experience in the biotechnology, pharmaceutical, and/or contract research organization (CRO) industry
- Minimum of 5 years of leadership experience, including management of direct and/or indirect reports
- Experience developing and implementing vendor governance, qualification, oversight, performance management, and risk-management frameworks
- Strong knowledge of clinical trial operations, vendor service delivery models, Good Clinical Practice (GCP), International Council for Harmonisation (ICH) guidelines, and applicable regulatory requirements
- Experience with vendor contracting, financial oversight, spend analysis, sourcing strategy, and performance metrics
- Ability to lead complex, cross-functional initiatives and influence stakeholders at all levels and with external partners
- Strong leadership, negotiation, facilitation, communication, and relationship-management skills
- Excellent analytical, strategic-thinking, decision-making, and problem-solving skills
- Planning and time-management skills; ability to prioritize competing demands in a fast-paced environment
- Proficiency with Microsoft Office 365
- Strong verbal and written communication skills in English
- French is an asset
- Must be legally authorized to work in Canada
Benefits
Comp & perks- Permanent full-time position
- Flexible schedule
- Vacation
- Home-based position
- Ongoing learning and development
- Attractive advancement opportunities