Senior Clinical Operations Manager

. Provide line management and performance oversight for Clinical Operations personnel, including CRAs, CTMs, and other roles .

Posted 10/16/2026full-timeRemote • United States, CanadaSeniorWebsite

Tools & technologies

Google Cloud Platform

Key responsibilities & impact

Provide line management and performance oversight for Clinical Operations personnel, including CRAs, CTMs, and other roles
Ensure clinical monitoring and trial management activities meet sponsor expectations, timelines, budgets, SOPs, regulations, GCP, and study requirements
Support hiring, onboarding, training, development, retention, and succession planning
Coach and mentor Clinical Operations personnel
Develop, deliver, and oversee training programs
Ensure adoption of SOPs, tools, and systems
Oversee resource planning and allocation across studies
Track Clinical Operations metrics, performance trends, targets, and capacity planning
Monitor study budget utilization and financial performance
Partner with Project Management and Finance on risks and mitigation strategies
Perform or oversee Quality Assessment Visits and site visit report reviews
Identify risks and quality issues and implement corrective and preventive actions
Serve as an escalation point for teams, sponsors, and stakeholders
Drive innovation, continuous improvement, and adoption of technology, automation, and AI-enabled solutions
Perform other assigned responsibilities when qualified and adequately trained

What you’ll need

Bachelor’s Degree in a field relevant to clinical research
Minimum 10 years of clinical research experience in the biotechnology, pharmaceutical, or CRO industry
Experience including monitoring and senior operational oversight as a Clinical Operations Manager, Project Manager, Clinical Trial Manager, or equivalent job role
Good experience in the field of monitoring
Experience in a CRO is an asset
Excellent oral and written English skills
Excellent mastery of Microsoft Office suite (Word, Excel, Power Point)
Ability to work in a fast-paced evolving environment and establish good relationships with colleagues and sponsors
Ability to liaise successfully with clinical project teams and other departments
Demonstrated interest and proficiency in innovation, digital transformation, and operational process optimization within clinical research
Comfortable using AI-powered tools and productivity platforms (e.g., ChatGPT, Microsoft Copilot, Gemini, or similar technologies)
Comfortable adapting to new technologies, systems, and industry practices
Proven ability to lead change management initiatives and influence cross-functional teams
Excellent leadership, judgement, and problem-solving skills
Strong organizational, communication, time management and multi-tasking skills
Willingness to travel up to 20% of the time
Good knowledge of good clinical practices and applicable Health Canada, FDA, EMA, and other regulatory requirements
Legally authorized to work in Canada or the United States

Comp & perks