Client Relationship Manager

InnovateMR

. Support the Client Development and Client Relationship teams in delivering a high-quality client experience .

Posted 9/25/2026full-timeBelgrade • SerbiaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong client relationship management and business development skills, with proficiency in Salesforce and a detail-oriented approach to managing multiple bids and proposals. Excels in communication and collaboration across teams to ensure timely and accurate project execution.

Highest-signal resume keywords

Client Relationship ManagementSalesforce ProficiencyBid Proposal CoordinationTime ManagementCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Bid Proposal PreparationMarket ResearchClient ServicesAccount ManagementOperations Support

Soft Skills

Strong CommunicationHighly OrganizedProactive MindsetDetail-OrientedClient-Facing Approach

Tools & Technologies

CRM SystemsSalesforce

Industry Keywords

Client ExperienceProject ExecutionBusiness DevelopmentSales SupportProfessional Development

About the role

Key responsibilities & impact

Support the Client Development and Client Relationship teams in delivering a high-quality client experience
Manage multiple bid requests and coordinate inputs
Prepare and send accurate, polished, and timely client bids and proposals
Manage incoming bid requests and deliver proposals within required timelines
Coordinate scheduling, logistics, and follow-up for client meetings and project launches
Assist with client requests, gather information, and handle follow-ups
Collaborate with Sales, Delivery, Partnerships, Operations, and other internal teams to gather project requirements, feasibility information, pricing, timelines, and proposal inputs
Ensure bids, proposals, pricing, project details, and client information are complete and accurate
Track outstanding requests, follow up on open items, and flag delays or missing information
Maintain accurate client and opportunity information in Salesforce and other internal systems
Support project execution through cross-functional collaboration
Observe client calls and meetings to develop relationship management skills
Participate in training and professional development initiatives

Requirements

What you’ll need

0–2 years of professional experience in client services, sales support, operations, account management, market research, or a related field
Bachelor’s degree
Strong interest in client relationship management, market research, and business development
Highly organized and detail-oriented, with the ability to manage multiple requests and deadlines simultaneously
Strong execution and time-management skills, with the ability to work quickly and accurately under tight deadlines
Proactive and responsive mindset, with a strong sense of ownership and urgency
Excellent spoken and written English, with the ability to communicate clearly and professionally with clients and internal teams
Strong communication and collaboration skills, with the ability to work effectively across multiple teams
Confident and professional client-facing approach, with a willingness to develop relationship management skills
Proficiency with CRM systems; Salesforce preferred
Strong general computer skills

Benefits

Comp & perks

Training sessions
Professional development initiatives
Hybrid work arrangement