Billing Administrator – FTC 6 months

InPost UK

. Prepare and process weekly and monthly parcel and surcharge invoices for clients, including manual invoices outside the automated billing system .

Posted 10/22/2026contractHuyton • United KingdomMid-LevelSenior💰 £27,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in billing processes, including invoice preparation, error resolution, and client query management, while maintaining accurate records across platforms like Salesforce and Excel. Strong organizational skills and customer service focus are essential for success in a fast-paced environment.

Highest-signal resume keywords

Billing ExperienceSalesforce ProficiencyExcel ProficiencyCustomer Service FocusOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Invoice PreparationError ResolutionBilling Record MaintenanceData AnalysisProcess Improvement

Soft Skills

Communication SkillsProblem-SolvingProfessionalism Under PressureRelationship BuildingTime Management

Tools & Technologies

SalesforceExcelICorpSwisspostCODA

Industry Keywords

High-Volume BillingCommercial OrganisationClient QueriesOperational EnvironmentBilling Projects

About the role

Key responsibilities & impact

Prepare and process weekly and monthly parcel and surcharge invoices for clients, including manual invoices outside the automated billing system
Review pricing error reports and correct issues within the weekly billing cycle
Investigate and resolve client billing queries, checking reports to ensure revenue is captured and invoiced correctly
Support audit and maintenance of rates and sales agreements in Salesforce
Join onboarding calls for new clients and ensure billing is set up correctly
Work with other departments to ensure invoices upload correctly into client portals
Respond to invoicing queries from internal departments, external organisations and clients, escalating complex issues to the Team Lead
Maintain accurate billing records and supporting documentation across Salesforce, iCorp, Swisspost and CODA
Build relationships across Commercial, Operations and Finance to resolve billing issues and flag recurring or unusual issues
Support billing projects and process improvements as required

Requirements

What you’ll need

Experience in a billing or administration role within a high-volume, fast-paced environment
Billing experience within a commercial organisation is desirable
Proficient IT skills, particularly Excel
Working knowledge of Salesforce is an advantage
Strong customer service focus and comfort handling queries from clients and colleagues
Good written and verbal communication skills
Well organised and able to manage own workload to tight deadlines
Ability to stay professional and calm under pressure in a fast-changing operational environment

Benefits

Comp & perks

Hybrid working 2 days in the office
Monday–Friday shift pattern
37.5 hours per week
Inclusive, equal and open working environment
Candidate-focused hiring process with feedback typically within a few days