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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in diagnosing and repairing parcel locker machines, including hardware and software upgrades, while providing technical training and support to diverse teams. Proficient in managing tools and components, ensuring high standards in quality control and documentation.
Highest-signal resume keywords
Field Service Technical Engineering ExperienceProficiency With Hand Tools And Diagnostic ToolsSoftware Configuration And Firmware UpdatesStrong Analytical And Troubleshooting SkillsExcellent Verbal And Written Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Diagnosing And Repairing EquipmentQuality ControlTechnical TrainingDocumentation UpdatesSoftware ConfigurationFirmware UpdatesAnalytical SkillsTroubleshooting SkillsTime ManagementTask Management
Soft Skills
Effective CommunicationFlexibilityTeam CollaborationResponsibilityEfficiency
Tools & Technologies
MultimeterOrganisational IT ToolsParcel Locker SystemsElectromechanical DevicesDiagnostic Tools
Industry Keywords
Parcel Locker MachinesField ServiceElectrical EquipmentMechanical EquipmentInternational Subcontractors
About the role
Key responsibilities & impact- Repair parcel locker machines on client sites
- Diagnose and repair faults and malfunctions in parcel locker machines, minimising downtime
- Maintain and modernise parcel locker machines, including hardware and software upgrades
- Diagnose, reconfigure, and install software or firmware for computer, electronic, and electromechanical equipment
- Process and report assigned repairs through organisational communication channels
- Manage tools and components for parcel locker machines
- Use personnel-related management systems
- Perform quality control of work by employees and subcontractors
- Provide technical and substantive support to employees and subcontractors, including international subcontractors
- Participate in developing solutions for new types of parcel locker machines
- Prepare and update technical manuals and documentation
- Provide occasional training and visit the Hemel Hempstead office base
Requirements
What you’ll need- Similar experience in a field service technical engineering role involving electrical/mechanical equipment
- Proficiency using hand tools and diagnostic tools, including a multimeter
- Experience diagnosing and repairing equipment
- Experience with software configuration and firmware updates
- Strong analytical and troubleshooting skills
- Excellent verbal and written communication skills
- Ability to provide technical training
- Ability to manage tasks efficiently, meet quality standards, and meet deadlines across multiple markets
- High accuracy in quality control and documentation updates
- Experience working with diverse teams, including international subcontractors and internal staff
- Flexibility to travel for service and training activities in the UK and occasionally internationally
- Familiarity with parcel locker or similar systems, electromechanical devices, and organisational IT tools
- Effective time management and ability to handle tools and components responsibly
- Must be located near or within the Aberdeen area
- Availability for 8:30–17:30 hours, 40-hour work week
Benefits
Comp & perks- Enhanced annual leave: 26 days, plus the option to buy additional days per year
- AXA healthcare coverage
- Enhanced parental leave
- Rail loan with interest-free repayment over the year
- Paid volunteering day
- Company-use van provided