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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in diagnosing and repairing parcel locker machines, including proficiency in software configuration and firmware updates. Capable of providing technical training and support while managing tasks efficiently across diverse teams and ensuring high standards in quality control and documentation.
Highest-signal resume keywords
Field Service Technical Engineering ExperienceProficiency in Hand Tools and Diagnostic ToolsSoftware Configuration and Firmware UpdatesStrong Analytical and Troubleshooting SkillsEffective Time Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Diagnosing Equipment FaultsRepairing EquipmentQuality ControlTechnical DocumentationSoftware UpgradesFirmware InstallationElectromechanical EquipmentParcel Locker SystemsMulti-Meter UsageTask Management
Soft Skills
Excellent Verbal CommunicationExcellent Written CommunicationTechnical Training AbilityFlexibilityCollaboration with Diverse Teams
Tools & Technologies
Organisational IT ToolsDiagnostic ToolsHand ToolsQuality Control SystemsPersonnel-Related Management Systems
Industry Keywords
Parcel Locker MachinesElectromechanical DevicesField ServiceTechnical SupportMaintenance
About the role
Key responsibilities & impact- Diagnose and repair faults and malfunctions of parcel locker machines on client sites
- Perform maintenance and modernisation of parcel locker machines
- Implement hardware and software upgrades
- Diagnose, reconfigure, and install software or firmware for computer, electronic, and electromechanical equipment
- Process and report assigned repairs through organisational communication channels
- Manage tools and components for parcel locker machines
- Use personnel-related management systems
- Conduct quality control of work by internal employees and subcontractors
- Provide technical and substantive support to employees and subcontractors, including international subcontractors
- Participate in developing solutions for new types of parcel locker machines
- Prepare and update technical manuals and documentation
- Attend occasional training and visits to the Hemel Hempstead office base
- Travel for service and training activities in the UK and occasionally internationally
Requirements
What you’ll need- Similar experience in a field service technical engineering role on electrical/mechanical equipment
- Proficiency in using hand tools and diagnostic tools, including a multi-meter
- Proficiency in diagnosing and repairing equipment
- Experience with software configuration and firmware updates
- Strong analytical and troubleshooting skills
- Excellent verbal and written communication skills
- Ability to provide technical training
- Ability to manage tasks efficiently across multiple markets while meeting quality standards and deadlines
- High accuracy in quality control and documentation updates
- Experience working with diverse teams, including international subcontractors and internal staff
- Flexibility to travel for service and training activities in the UK and occasionally internationally
- Familiarity with parcel locker or similar systems, electromechanical devices, and organisational IT tools
- Effective time management and responsible handling of tools and components
- Must be located near or within the Oxford area
- Ability to work 8:30–5:30, 40 hours per week
Benefits
Comp & perks- Enhanced annual leave: 26 days plus the option to buy additional days per year
- AXA health care
- Enhanced parental leave
- Rail loan with interest-free repayment over the year
- Paid volunteering day