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Input 1

Technical Client Success Manager

Input 1

. Provide dedicated ownership of the Input1 Payments client portfolio .

Posted 11/5/2026full-timeRemote • United StatesMid-LevelSenior💰 $85,000 - $115,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in managing client relationships and driving client success through effective onboarding and implementation processes. Proficient in resolving technical and operational issues while coordinating with internal teams to support payment workflows.

Highest-signal resume keywords
Client Relationship ManagementImplementation LeadershipTechnical Support ExperiencePayment Processing PlatformsStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Client Success ManagementAccount ManagementTechnical AptitudeProblem-SolvingOnboarding ProcessesIntegration ManagementOperational Issue ResolutionWorkflow CoordinationMerchant ServicesPayment Gateways
Soft Skills
Strong CommunicationFollow-ThroughCollaborationClient Adoption FacilitationInterpersonal Skills
Industry Keywords
FintechPaymentsMerchant ServicesPayment ProcessingClient-Facing Role

About the role

Key responsibilities & impact
  • Provide dedicated ownership of the Input1 Payments client portfolio
  • Own merchant relationships
  • Lead implementations
  • Drive client adoption
  • Resolve technical and operational issues
  • Help clients achieve long-term success
  • Work through integrations and payment workflows
  • Coordinate with internal teams and clients
  • Support clients from onboarding through ongoing success

Requirements

What you’ll need
  • 5+ years of related professional experience in client success, account management, implementation, or a similar client-facing role
  • Strong technical aptitude and experience supporting technical products, platforms, or workflows
  • Experience owning client relationships from onboarding through ongoing success
  • Hands-on experience leading implementations and coordinating across internal teams
  • Ability to manage technical or operational issues with clients and internal partners
  • Strong communication, follow-through, and problem-solving skills
  • Experience with payment gateways, merchant services, payment processing platforms, or similar fintech solutions preferred
  • Background in fintech, insurance, or payments preferred but not required