Associate Director – Print Supply Operations

inquirED

. Own the path from closed deal to delivered box .

Posted 10/8/2026full-timeRemote • United StatesSenior💰 $117,300 - $158,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in supply chain management, print production, and fulfillment operations, with a strong focus on vendor relationship management and operational problem-solving. Capable of forecasting demand, managing costs, and ensuring quality delivery of printed materials and multi-item kits.

Highest-signal resume keywords

Supply Chain ManagementVendor Relationship ManagementPrint ProductionOperational Problem-SolvingCost Modeling

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Order ManagementInventory PlanningForecastingQuality ControlCost AnalysisRFP ManagementNegotiationProcess DocumentationKittingTrade Book Management

Soft Skills

Analytical SkillsCommunicationCollaborationProblem-SolvingLeadership

Industry Keywords

K–12 PublishingFulfillment OperationsPrint ProductionBack-to-School DeliveryState AdoptionsThird-Party FulfillmentTrade Book Distributors

About the role

Key responsibilities & impact

Own the path from closed deal to delivered box
Convert each order into a vendor-ready order with correct components, quantities, school allocations, and delivery dates
Plan production and shipping backward from the first day of school and beginning-of-year professional development
Resolve missing, damaged, or incorrect orders and track issues through closure
Establish quality checks to catch printing and kitting errors before district delivery
Keep Sales, Partner Experience, and districts informed about order status
Maintain a complete breakdown of titles, printed pieces, and kit components in products
Forecast demand with Sales and Product and set print quantities and reorder points
Manage trade book risks including reprints, back orders, and out-of-print titles
Define operating approaches across printers, fulfillment centers, warehouses, book distributors, and kit suppliers
Lead RFPs and negotiations and review vendor performance each season
Coordinate designers, Product, and printers to ensure feasible specifications aligned with curriculum design
Visit vendor sites to review quality and capacity
Track full item and kit costs from printing through shipping
Partner with Finance and Marketing to track product margins and recommend pricing and packaging changes
Share production timelines with curriculum teams
Track and report measures such as on-time delivery and cost per kit
Document core processes and hire and manage additional support as needed
Report to the CEO

Requirements

What you’ll need

6+ years in supply chain, print production, or fulfillment operations, including ownership of orders from purchase through delivery
3+ years managing vendor relationships with printers, fulfillment centers, or warehouses, including leading RFPs and negotiating price and schedule
Direct experience with printed materials, trade books, and multi-item kits
Working knowledge of print production and inventory planning, including specs, proofs, forecasting, and reorder points
Strong analytical skills, including cost modeling and margin analysis
Track record of fixing operational problems and implementing processes to prevent recurrence
Willingness and ability to travel
Preferred: background in K–12 publishing or classroom materials, including back-to-school delivery cycles and state adoptions
Preferred: experience working with third-party fulfillment warehouses and trade book distributors
Preferred: prior work as the first owner of a function at a growing company
Must be U.S. based

Benefits

Comp & perks

Employee-covered health care
401K retirement match
Flexible PTO
12+ observed days off
Biannual company retreats
Optional local meetups
Work-from-home flexibility
Technology package provided
Home office stipend
Educational and development opportunities
Monthly Brunch and Learns