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About the role
Key responsibilities & impact- Represent the Inriver platform in customer-facing settings, including RFP processes, existing customer check-ins, events, and partner conversations
- Deliver product demos to technical and business stakeholders
- Gather structured feedback from customers and partners and translate it into clear input for Product Management
- Build deep expertise in B2B Manufacturing workflows, data challenges, and buying criteria
- Influence roadmap priorities across product teams using evidence
- Identify needs that can be met through configuration and templates rather than new development
- Prototype solutions using the Inriver platform's extensibility features, including MCPs
- Partner with Sales, Partner teams, Marketing, and Customer Success to maintain a sharp and consistent product story
- Represent Inriver's Ideal Customer Profile, B2B Manufacturing, inside the company and influence product decisions
- Report to the SVP of Product Management
Requirements
What you’ll need- 5-10 years of experience in a hybrid role spanning Sales Engineering, Product Management, or Solution Development, or strong exposure to more than one of these disciplines
- Comfort presenting and demoing complex software to customers, from technical buyers to business stakeholders
- Builder's mindset and ability to configure working prototypes
- Experience within B2B Manufacturing
- Familiarity with platform extensibility concepts such as APIs, low-code configurators, MCPs, or similar, or eagerness to get hands-on with them
- Strong communication skills
- Collaborative mindset with structure, curiosity, and follow-through
- Willingness to travel occasionally for customer sites, team meet-ups, and events
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- Short-term disability (STD)
- Long-term disability (LTD)
- Supportive team culture with space to learn, lead, and grow
- Role with visibility to customers, partners, and the product roadmap
- Opportunity to shape B2B Manufacturing customer experiences hands-on
