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Mid-Level Air Import and Export Operations Analyst
Insight IT. Manage your own portfolio of air shipments, from booking confirmation through billing .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing air freight operations, including booking, documentation, and billing processes. Proficient in using industry-specific tools such as Portal Único and CCT, with strong organizational skills to meet deadlines and manage customer communications effectively.
Highest-signal resume keywords
Air Freight Operations ManagementPortal Único (DU-E)CCTAWB IssuanceIntermediate English Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Air Shipment CoordinationBooking Confirmation ManagementExport MAWB and HAWB IssuanceDocument VerificationDU-E Filing MonitoringPickup and Delivery SchedulingBilling Process ManagementAir Freight Pricing KnowledgeDangerous Goods Regulations (DGR)IATA Certification
Soft Skills
Strong Organizational SkillsAttention to DeadlinesAutonomous Decision-MakingProblem Resolution
Tools & Technologies
SmartComex
Industry Keywords
Freight ForwardingInternational RelationsForeign TradeBusiness Administration
About the role
Key responsibilities & impact- Manage your own portfolio of air shipments, from booking confirmation through billing
- Coordinate air import and export shipments from booking through delivery to the customer
- Request bookings from airlines and monitor flights, connections, and stopovers
- Issue export MAWBs and HAWBs and verify documents (invoices, packing lists, and drafts)
- Monitor DU-E filings for exports and register shipments in CCT for imports
- Schedule and monitor pickups and deliveries with carriers and terminals
- Follow up with customers, agents, customs brokers, and carriers
- Send pre-alerts and shipment and arrival confirmations
- Close processes in the system for billing
Requirements
What you’ll need- At least 3 years of experience in air freight operations at a freight forwarding company, independently managing complete processes
- Ability to make autonomous operational decisions and resolve issues without requiring validation at every stage (delays, weight discrepancies, documentation issues, and flight rescheduling)
- Degree in Foreign Trade, International Relations, Business Administration, or a related field
- Hands-on experience with Portal Único (DU-E), CCT, and AWB issuance
- Intermediate English for written communication with overseas agents
- Strong organizational skills and attention to deadlines
- Experience or interest in air freight pricing (tariffs and negotiation with airlines) is a plus, but not required
- Knowledge of SmartComex is a plus
- Experience with dangerous goods (DGR) or IATA certification is a plus
Benefits
Comp & perks- Hybrid work arrangement
- FOX provides in-house training and development in air freight pricing