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Client Onboarding Administrator
Insite Energy. Ensure all residents are onboarded accurately across relevant systems within agreed service levels following receipt of completions .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational and communication skills while effectively managing project documentation and client interactions. Proficient in coordinating project milestones and supporting administrative tasks to ensure smooth operations.
Highest-signal resume keywords
Project CoordinationClient LiaisonData EntryOrganizational SkillsMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Administration ExperienceDocument PreparationCommissioning ChecksRecord MaintenanceScheme Reviews
Soft Skills
Attention To DetailStrong Communication SkillsProactive ApproachTeam-FocusedAbility To Manage Multiple Priorities
Industry Keywords
Client OnboardingProject DeliveryInstallation CoordinationRisk MitigationService Levels
About the role
Key responsibilities & impact- Ensure all residents are onboarded accurately across relevant systems within agreed service levels following receipt of completions
- Coordinate and participate in client meetings to gather key project information, discuss risks, and monitor project milestones
- Liaise with clients to obtain required information, follow up outstanding actions, and respond to queries
- Conduct scheme reviews and maintain accurate records and documentation
- Work with the Head of Client Onboarding, Client Onboarding Manager, and wider business teams to identify and mitigate risks affecting project delivery or go-live dates
- Collaborate with the Installations team to coordinate engineer scheduling, monitor progress, manage commissioning timelines, and resolve installation issues before resident completion
- Carry out commissioning checks and identify missing information or discrepancies
- Maintain project and scheme records, including meter reads, meter serial numbers, shared documentation, project boards, and folders
- Support data entry, document preparation, and general administrative tasks
- Provide ad hoc support to the wider team and undertake reasonable administrative duties to support business operations
Requirements
What you’ll need- Previous administration experience
- Excellent organisational skills and strong attention to detail
- Strong written and verbal communication skills
- Good IT skills, including proficiency in Microsoft Office applications
- Ability to manage multiple priorities and meet deadlines
- Positive, proactive, flexible, and team-focused approach
Benefits
Comp & perks- Fully remote working with office attendance as required
- Supportive and collaborative team environment
- Opportunity to develop your skills and grow within a fast-growing business
- Varied and engaging role with exposure to multiple departments and stakeholders