Account Executive

Inspired Thinking Group (ITG)

. Support the Whitbread Client Services account team .

Posted 10/6/2026full-timeLondon • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational skills and attention to detail while managing client communications and project activities. Proficient in Excel and committed to delivering high-quality results within budget and timelines.

Highest-signal resume keywords

Client Service SupportProject ManagementExcel ProficiencyRelationship BuildingProcess Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Organizational SkillsAttention to DetailExcellent CommunicationFlexibilityTeam Collaboration

Tools & Technologies

Image DAMLSMOrdering ToolMedia Centre

Industry Keywords

Creative ProjectsReportingAdministrative SupportClient CommunicationsBest Practices

About the role

Key responsibilities & impact

Support the Whitbread Client Services account team
Provide day-to-day support to the client service team, including Creative and Production
Support general administrative requirements
Upload and maintain the image DAM
Support creative projects with the wider team
Manage retouching
Manage regular reporting, including POD, monthly, and stock reporting
Manage and maintain LSM and Ordering Tool items on Media Centre
Coordinate project activities and client communications
Ensure accurate briefing and administration
Help deliver projects on time, within budget, and to a high standard
Build and maintain relationships with the ITG team and client
Ensure processes and best practices are followed and maintained

Requirements

What you’ll need

Passion for customer service and ability to build relationships in a dynamic, fast-paced team
Extremely organised, with a passion for process, efficiency, and smarter working
Strong prioritisation and attention to detail
Excellent communication skills and assertiveness when required
Flexibility and adaptability
Ability to contribute to team tasks, meet goals, and manage projects
Quick learner
Collaborative and proactive team player
Computer literacy
Proficiency in Excel

Benefits

Comp & perks

25 days' holiday + bank holidays
Paid Wellbeing Day
Flexible bank holidays for cultural or religious observances
Option to buy or carry over up to 5 extra days
Smart Working with up to 40% from home
Option after 12 months to work from abroad for up to 90 days a year
Enhanced family friendly leave
3 extra days for wedding/honeymoon
Employee Assistance Programme
Pension scheme
Corporate Medical Cash Plan
Electric car salary sacrifice scheme
Tax-efficient payroll giving
Funding for professional qualifications
Monthly Employee of the Month awards (£250 bonus)
Referral bonuses of up to £1,500
Regular Wellbeing Workshops
30+ Wellbeing Champions
Paid Volunteer Day
Online perks platform with discounts on top brands, days out, and gym memberships
Community groups for employees