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Account Manager – 6-month FTC
Inspired Thinking Group (ITG). Support two global retail brands across print and digital artwork production .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing client accounts and projects within fast-paced environments, ensuring timely delivery and adherence to brand guidelines. Proficient in coordinating with internal teams and maintaining strong communication with stakeholders while supporting digital marketing production.
Highest-signal resume keywords
Project ManagementClient Account ManagementBrand Guidelines ComplianceMicrosoft Excel ProficiencyDigital Template Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementArtwork Production ManagementDigital Marketing ProductionQuality ControlClient Brief Translation
Soft Skills
Strong Communication SkillsOrganisational SkillsAttention to DetailProactive ApproachRelationship Building
Tools & Technologies
Microsoft OfficeStoryteqCreative Automation Platforms
Industry Keywords
RetailFashionConsumer BrandsOut-of-Home CampaignsService-Level Agreements
About the role
Key responsibilities & impact- Support two global retail brands across print and digital artwork production
- Manage projects from initial brief and quotation through to final delivery
- Ensure projects are delivered on time, within budget and to a high standard
- Act as a brand guardian and ensure work follows relevant brand guidelines
- Provide clients with brand guidance and support
- Build relationships with local markets and global stakeholders
- Maintain proactive communication and update stakeholders on project progress
- Manage client inboxes and respond to requests promptly
- Translate client briefs into clear instructions for internal studio teams
- Coordinate with the studio, Service Desk and other internal teams
- Support the Client Services team with Out-of-Home and ad hoc projects
- Support global market onboarding and adoption of the Storyteq platform
- Help launch, deploy and manage digital templates
- Complete quality-control checks across artwork and digital template outputs
Requirements
What you’ll need- Previous experience managing client accounts, projects or marketing production activity in a fast-paced environment
- Customer-focused approach with a commitment to excellent service
- Experience managing multiple projects, deadlines and changing priorities simultaneously
- Strong organisational and prioritisation skills
- Excellent attention to detail and a methodical approach
- Demonstrable experience building positive relationships with clients and internal stakeholders
- Strong written and verbal communication skills
- Ability to understand client briefs and communicate requirements clearly to delivery teams
- Proactive, adaptable and solutions-focused approach
- Ability to remain calm, professional and confident under pressure
- Proficiency in Microsoft Excel and other core Microsoft Office applications
- Collaborative approach and ability to work effectively as part of a wider team
- Experience supporting global retail, fashion or consumer brands (desirable)
- Understanding of print and digital marketing production (desirable)
- Experience managing artwork production or creative studio workflows (desirable)
- Familiarity with brand guidelines and quality-control processes (desirable)
- Experience working to agreed service-level agreements and project budgets (desirable)
- Experience supporting onboarding or adoption of a digital platform (desirable)
- Previous exposure to Storyteq or another digital asset, creative automation or template management platform (desirable)
- Experience supporting digital template launches or Out-of-Home campaigns (desirable)
- Commercial awareness when managing project scope, quotations and budgets (desirable)
Benefits
Comp & perks- Initial six-month fixed-term contract
- Community groups available to employees
- Safe spaces for like-minded colleagues to connect, socialise and check in
- Commitment to looking after employees, each other and the planet
- Equal and fair treatment regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality