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Inspired Thinking Group (ITG)

Account Manager

Inspired Thinking Group (ITG)

. Coordinate and facilitate production and delivery of POS and VM for Windows and Events for the M&S Food account .

Posted 10/6/2026full-timeLondon • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong project management skills with a focus on coordinating marketing campaigns, managing timelines, and maintaining stakeholder relationships. Proficient in print production processes and capable of delivering quality work efficiently while ensuring budget adherence.

Highest-signal resume keywords
Project ManagementPOS Production KnowledgeCreative Process UnderstandingStakeholder Relationship ManagementAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Print Production KnowledgePOS ManagementArtwork BriefingCampaign CoordinationBudget Management
Soft Skills
Exceptional People SkillsCustomer-Focused ApproachEffective Time ManagementProactive AttitudeCollaborative Work Style
Tools & Technologies
Media Centre
Industry Keywords
AdvertisingRetailMarketing CampaignsCreative TemplatesCutter Requirements

About the role

Key responsibilities & impact
  • Coordinate and facilitate production and delivery of POS and VM for Windows and Events for the M&S Food account
  • Work directly with the M&S Marketing in-store team and liaise with key stakeholders
  • Keep campaigns within budget and on time
  • Support the Senior Account Manager in running the marketing function within M&S Food
  • Coordinate administrative elements of marketing campaigns and activity
  • Lead the ITG team to meet critical path deadlines
  • Receive briefs and communicate timelines, creative templates, and costings
  • Link briefs to M&S planning managers and manage relationships between M&S Marketing and Planning teams
  • Lead pre-production meetings for campaigns
  • Maintain relationships with the ITG Artwork Production Team in Birmingham and flag urgent or large campaigns
  • Brief final artwork using pre-approved templates
  • Formulate production and artwork briefs, produce print specifications, and maintain POS print allocations in Media Centre
  • Support the Print Contract Manager when required
  • Engage printers regarding deadlines, workload, purchase orders, and final artwork
  • Maintain M&S POS cost trackers and communicate costs to stakeholders
  • Ensure purchase orders are raised before file-to-print dates and flag issues in advance

Requirements

What you’ll need
  • Exceptional people skills and a customer-focused approach
  • Previous experience working in an agency environment with advertising experience
  • Good knowledge of creative processes and thorough understanding of POS and VM
  • Basic print production knowledge, including understanding cutter requirements
  • Hands-on and proactive approach; willingness to work between stores and take measurements
  • Ability to manage own time and deliver quality work with speed
  • Strong project management experience and ability to traffic multiple projects in tandem
  • Attention to detail and effective time management
  • Ability to interact with and work collaboratively with ITG and M&S teams
  • Retail background advantageous but not necessary

Benefits

Comp & perks
  • 25 days' holiday + bank holidays
  • Paid Wellbeing Day
  • Flexible bank holidays for cultural or religious observances
  • Option to buy or carry over up to 5 extra days
  • Smart Working with up to 40% from home
  • Option, after 12 months, to work from abroad for up to 90 days a year
  • Enhanced family friendly leave
  • 3 extra days for wedding/honeymoon
  • Employee Assistance Programme
  • Pension scheme
  • Corporate Medical Cash Plan
  • Electric car salary sacrifice scheme
  • Tax-efficient payroll giving
  • Funding for professional qualifications
  • Monthly Employee of the Month awards (£250 bonus)
  • Referral bonuses of up to £1,500
  • Regular Wellbeing Workshops
  • 30+ Wellbeing Champions
  • Paid Volunteer Day
  • Online perks platform with discounts on top brands, days out, and gym memberships
  • Community groups for employees