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HubSpot Systems Analyst – 12-Month Fixed Term Contract
Inspired Thinking Group (ITG). Review current HubSpot configuration, usage, and integrations and identify misalignment with business needs .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in administering and configuring HubSpot CRM, including Sales and Service Hub, while effectively managing integrations with finance and ERP systems. Strong analytical and project management skills are essential for optimizing workflows, data structures, and reporting.
Highest-signal resume keywords
HubSpot AdministrationCRM Data StructuresWorkflow AutomationProject ManagementData Migration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
HubSpot ConfigurationCRM RestructuringData CleansingWorkflow RationalizationReporting and Dashboards
Soft Skills
Analytical SkillsProblem-SolvingCommunication SkillsOrganizational SkillsAttention to Detail
Tools & Technologies
HubSpotExcelPower BINetSuiteSage Intacct
Certifications & Qualifications
HubSpot Certifications
Industry Keywords
CRMIntegrationsData QualityChange ManagementStakeholder Engagement
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Review current HubSpot configuration, usage, and integrations and identify misalignment with business needs
- Capture stakeholder requirements and agree the target way of working in HubSpot
- Build and deliver a prioritised realignment plan in manageable phases with minimal disruption
- Redesign and simplify HubSpot objects, properties, pipelines, lifecycle stages, deal stages, and ticket stages
- Rationalise and rebuild workflows, automations, and sequences
- Review user roles, teams, and permissions in line with ITG policy
- Administer, configure, and maintain HubSpot day to day
- Manage integrations between HubSpot and business systems, including finance and ERP platforms
- Collaborate with HubSpot, vendors, and IT to resolve issues and optimise platform functionality
- Manage controlled changes, including testing, sign-off, and release communications
- Act as the HubSpot SME for the FS&BI team
- Audit, clean, migrate, and reformat CRM data
- Define and document data standards, naming conventions, and ownership
- Establish ongoing data-quality checks
- Rebuild dashboards and reports and align them with agreed definitions
- Support consistent reporting between HubSpot and group finance and BI reporting
- Manage reporting requests and provide ad hoc reporting and insight
- Support HubSpot users, coordinate escalations, and develop user guides, training materials, and workshops
- Gather user feedback and adjust the project plan
- Document configuration, processes, data flows, and integrations
- Maintain a change log and prepare a complete handover
- Ensure HubSpot complies with internal policies, data protection requirements, and ITG’s group AI policy
Requirements
What you’ll need- Proven hands-on experience administering and configuring HubSpot (CRM, with Sales and/or Service Hub)
- Experience reviewing and restructuring a CRM to fit changing business processes
- Strong understanding of CRM data structures, properties, pipelines, and workflow automation
- Strong analytical, problem-solving, and communication skills
- Excellent organisational and project management skills, with ability to deliver to a fixed timeline
- High attention to detail and a methodical approach
- Ability to explain technical changes in plain English to non-technical users
- HubSpot certifications desirable
- Experience with HubSpot integrations with finance or ERP systems, such as NetSuite or Sage Intacct, desirable
- Experience with HubSpot reporting and dashboards, Excel, and Power BI desirable
- Experience with system integrations and process automation desirable
- Experience of data migration and data cleansing projects desirable
Benefits
Comp & perks- 25 days' holiday plus bank holidays
- Paid Wellbeing Day
- Flexible bank holidays for cultural or religious observances
- Option to buy or carry over up to 5 extra days
- Smart Working with up to 40% from home
- After 12 months, option to work from abroad for up to 90 days a year
- Enhanced family friendly leave
- 3 extra days for wedding/honeymoon
- Employee Assistance Programme
- Pension scheme
- Corporate Medical Cash Plan
- Electric car salary sacrifice scheme
- Tax-efficient payroll giving
- Funding for professional qualifications
- Monthly Employee of the Month awards (£250 bonus)
- Referral bonuses of up to £1,500
- Regular Wellbeing Workshops
- 30+ Wellbeing Champions
- Paid Volunteer Day
- Online perks platform with discounts on top brands, days out, and gym memberships
- Community groups for employees