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Product Owner – 3 Month Contract
Inspired Thinking Group (ITG). Define and own the Customer Account product strategy, vision and roadmap .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in defining and owning product strategy, roadmaps, and prioritization while effectively collaborating across cross-functional teams. Proven ability to influence stakeholders and lead workshops to translate complex product challenges into actionable strategies and delivery plans.
Highest-signal resume keywords
Product Strategy OwnershipCross-Functional Team CollaborationStakeholder InfluenceDigital Customer Journey ImprovementWorkshop Facilitation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product ManagementRoadmap DevelopmentRequirements DefinitionUser Story CreationBacklog PrioritizationDiscovery Process LeadershipDigital Product DeliveryCustomer Journey MappingData IntegrationAPI Understanding
Soft Skills
Influencing Without AuthorityDecision-MakingCommunicationCollaborationLeadership
Tools & Technologies
CRM SystemsDigital PlatformsCustomer Account ProductsData Analytics ToolsUX Design Tools
Industry Keywords
Automotive IndustryEnterprise EnvironmentCustomer ExperienceDigital ServicesIdentity Management
About the role
Key responsibilities & impact- Define and own the Customer Account product strategy, vision and roadmap
- Lead discovery across customer journeys, digital platforms, CRM, data and supporting services
- Bring multiple teams and senior stakeholders together around a shared product direction
- Identify fragmented customer journeys, processes and capabilities and help create a more consistent global experience
- Translate strategy into clear capabilities, requirements, epics, features and user stories
- Own and prioritise the product backlog based on customer value and business priorities
- Work closely with Product, UX, Engineering, CRM, Data, Architecture, Marketing and market teams
- Lead workshops and conversations that help teams make decisions and move forward
- Support the rollout of Customer Account capabilities across different channels and markets
Requirements
What you’ll need- Experience as a Product Owner, Product Manager or Digital Product Lead, including experience within a large enterprise environment
- Demonstrable experience influencing senior stakeholders and aligning multiple teams or business functions around shared priorities and outcomes
- Experience working across multiple cross-functional teams
- Proven experience defining and owning product strategy, roadmaps, capabilities and prioritisation through to delivery
- Experience improving at least one end-to-end digital customer journey across multiple touchpoints, platforms or channels
- Demonstrable experience working collaboratively across at least four functions, including areas such as Product, UX, Engineering, CRM, Data or Architecture
- Experience leading discovery and stakeholder workshops and translating the outputs into clear requirements, epics, features or user stories
- Proven experience taking a complex or ambiguous product problem through discovery and turning it into a defined strategy, roadmap or delivery plan
- Demonstrable experience influencing teams and senior stakeholders where you have had no direct management authority over them
- Experience with customer account, CRM, identity or customer profile products is desirable
- Experience delivering products across multiple channels or markets is desirable
- Experience within automotive or another large, complex enterprise organisation is desirable
- Understanding of customer data, APIs, integrations and supporting digital services is desirable
Benefits
Comp & perks- Equal and fair treatment for all job applicants regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality
- Community groups available to employees for connection, socialising, and support
- Supportive focus on employee wellbeing, colleagues, and the planet