Senior Account Manager – 6-Week Fixed Term Contract

Inspired Thinking Group (ITG)

. Serve as primary point of contact for assigned briefs from initial briefing through final in-store delivery .

Posted 10/6/2026contractLondon • United KingdomSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing the complete POS production lifecycle, including print production and in-store delivery, while ensuring compliance with retail standards. Proven ability to lead teams, manage client relationships, and utilize project management tools for effective workflow and task management.

Highest-signal resume keywords

POS Production ManagementPrint Production ExpertiseProject Management SkillsClient CommunicationTeam Leadership

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Print ProductionCampaign ManagementData AnalysisBudget ForecastingWorkflow Management

Soft Skills

Attention to DetailInterpersonal SkillsSolutions-Oriented MindsetCollaborationCommunication Skills

Tools & Technologies

MondayAsanaGoogle DriveMedia CentreStoryteq

Industry Keywords

Retail ComplianceCreative AgencyIn-Store CommunicationsSupplier ManagementQuality Standards

About the role

Key responsibilities & impact

Serve as primary point of contact for assigned briefs from initial briefing through final in-store delivery
Establish Critical Path Agreements and communicate timelines, milestones, and dependencies
Lead progress meetings with clients, artworkers, and production partners
Manage the POS Hub and client collaboration platforms
Interrogate briefs to clarify requirements, specifications, and regulatory considerations
Manage the complete POS production lifecycle, including design handoff, print specification, approval cycles, print production, and in-store delivery
Coordinate with printers and suppliers, including quotes, timelines, and quality standards
Log briefs and deliverables in Monday, Storyteq, and Media Centre
Document and track client approvals and sign-off records
Monitor project health and escalate delays, resource constraints, and quality concerns
Lead and mentor Project Managers; provide feedback, development opportunities, and performance expectations
Coordinate with creative studios, production teams, and design partners
Manage direct reports' leave, sick cover, and workload balancing
Support process improvement and adoption of improved ways of working
Maintain WIP tracking and data capture for reporting, forecasting, and performance analysis
Submit project costs, PAYG spend updates, and budget forecasts to clients
Monitor workstream financials and alert the Senior Delivery Manager to budget overruns or variances

Requirements

What you’ll need

5+ years' experience in POS and in-store communications production, including end-to-end campaign and print management
Agency background (advertising, marketing, or retail-focused creative agency preferred)
Proven expertise in print production, supplier management, and retail compliance requirements
Demonstrated line management experience and ability to develop and mentor teams
Strong project management and planning skills; proficiency with workflow and task management tools (Monday, Asana, or similar)
Excellent communication and presentation skills; confident in client-facing interactions
Meticulous attention to detail with a relentless focus on quality, accuracy, and brand/regulatory compliance
Advanced Excel and Google Drive skills; comfort with data analysis and reporting
Proactive, solutions-oriented mindset with the ability to manage multiple workstreams and adapt to changing priorities
Excellent briefing, commissioning, proofreading, and editing skills; commitment to best-practice processes
Strong interpersonal skills; ability to build collaborative relationships across creative, operational, and client teams

Benefits

Comp & perks

25 days' holiday + bank holidays
Paid Wellbeing Day
Flexible bank holidays for cultural or religious observances
Option to buy or carry over up to 5 extra days
Smart Working with up to 40% from home
Option to work from abroad for up to 90 days a year after 12 months
Enhanced family friendly leave
3 extra days for wedding/honeymoon
Employee Assistance Programme
Pension scheme
Corporate Medical Cash Plan
Electric car salary sacrifice scheme
Tax-efficient payroll giving
Funding for professional qualifications
Monthly Employee of the Month awards (£250 bonus)
Referral bonuses of up to £1,500
Regular Wellbeing Workshops
30+ Wellbeing Champions
Paid Volunteer Day
Online perks platform with discounts on top brands, days out, and gym memberships
Community groups for employees