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Senior Account Manager
Inspired Thinking Group (ITG). Own KFC Local Restaurant Marketing and Test & Learn projects from initial brief through delivery and measurement .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong project management capabilities, overseeing integrated campaigns across print and digital channels while managing client relationships and stakeholder expectations. Proficient in budget management, supplier coordination, and delivering high-quality marketing materials aligned with brand standards.
Highest-signal resume keywords
Project ManagementIntegrated Campaign DeliveryClient ServicesStakeholder ManagementPrint Production
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account ManagementPrint ProductionArtwork ManagementBudget ManagementCampaign PlanningRisk ManagementSupplier ManagementCreative BriefingDigital Campaign DeliveryPOS Material Production
Soft Skills
Relationship BuildingCommunicationProblem SolvingAdvisory SkillsCollaboration
Industry Keywords
Retail MarketingHospitalityFood ServiceFast-Paced Consumer EnvironmentLocal Restaurant MarketingTest & Learn ProjectsIntegrated AgencyConsumer Brand
About the role
Key responsibilities & impact- Own KFC Local Restaurant Marketing and Test & Learn projects from initial brief through delivery and measurement
- Manage integrated campaigns across print, digital, creative and technology channels
- Translate client requirements into actionable briefs for creative, studio, digital, production and technology teams
- Lead pre-production, WIP and campaign-planning meetings
- Align stakeholders on briefs, timelines and responsibilities
- Build relationships with KFC stakeholders, franchise partners, internal teams and external suppliers
- Develop and manage project plans, identifying risks, dependencies, resource requirements and changing priorities
- Manage fast-moving Test & Learn projects
- Oversee print and POS activity, including artwork, production, supplier management, store allocations and delivery
- Ensure work is accurate, on-brand and aligned with KFC standards before presentation or delivery
- Maintain budgets, forecasts, purchase orders and financial documentation
- Improve ways of working, efficiency and production or delivery costs
- Bring ideas and recommendations to the client to add value and support account growth
Requirements
What you’ll need- Demonstrable experience in account management or client services, with strong evidence of managing projects from brief through to final delivery
- Established Senior Account Manager experience, or demonstrable evidence of consistently operating at this level
- Strong hands-on print experience, including artwork, studio processes, print production and final delivery
- Experience managing print suppliers and producing retail or in-store POS materials
- Experience delivering integrated campaigns across print, digital and creative channels
- Strong project management experience managing multiple briefs, timelines, budgets, risks, dependencies and changing priorities simultaneously
- Experience owning fast-paced projects where client briefs may not be fully defined
- Strong client and stakeholder management skills, with confidence to advise, challenge and recommend solutions
- Experience coordinating end-to-end campaign delivery across internal teams and external suppliers
- Strong commercial awareness, including project budgets, forecasts, purchase orders and supplier costs
- Ability to attend KFC’s Woking office on Wednesdays as part of the hybrid arrangement
- Desirable: experience in retail, hospitality, food service or another fast-paced consumer environment
- Desirable: experience with Local Restaurant Marketing, localised campaigns or multi-location retail activity
- Desirable: experience delivering Test & Learn or rapid-turnaround marketing activity
- Desirable: strong knowledge of print and digital campaign delivery
- Desirable: experience across creative, studio, production and technology teams in an integrated agency or client-services environment
- Desirable: previous knowledge of ITG’s services, processes and ways of working
- Desirable: previous experience with KFC or another large consumer brand
Benefits
Comp & perks- 25 days' holiday plus bank holidays
- Paid Wellbeing Day
- Flexible bank holidays for cultural or religious observances
- Option to buy or carry over up to 5 extra days
- Smart Working with up to 40% from home
- Option after 12 months to work from abroad for up to 90 days a year
- Enhanced family friendly leave
- 3 extra days for wedding/honeymoon
- Employee Assistance Programme
- Pension scheme
- Corporate Medical Cash Plan
- Electric car salary sacrifice scheme
- Tax-efficient payroll giving
- Funding for professional qualifications
- Monthly Employee of the Month awards (£250 bonus)
- Referral bonuses of up to £1,500
- Regular Wellbeing Workshops
- 30+ Wellbeing Champions
- Paid Volunteer Day
- Online perks platform with discounts on top brands, days out, and gym memberships