Renewal Operations Manager

. Own the cadence of renewal manager reviews and Customer Success business-unit leader forecast alignment .

Posted 10/15/2026full-timeRemote • United StatesMid-LevelSenior💰 $135,000 - $148,000 per yearWebsite

Key responsibilities & impact

Own the cadence of renewal manager reviews and Customer Success business-unit leader forecast alignment
Lead weekly leadership meetings with the Renewals leader and Finance
Deliver the final vetted Weekly Deck handoff
Run the end-to-end weekly renewal forecast
Pull and refresh the ATR model via the Google Colab notebook
Audit and adjust the Forecast Walk with manual Salesforce corrections
Push shifts to the week-over-week dashboard
Maintain the FCST Call Calculator for forward-looking quarterly and yearly calls
Build weekly commentary explaining forecast movements and account-level shifts
Restore the Rhythm of Business commentary and Weekly Narrative to a sustained weekly cadence
Own the Renewal Save List, manage save plays and win-back strategies, and produce deal write-ups
Own the ATR model and Forecast Walk as the source of truth
Resolve linking gaps, debooks, and amendment errors before leadership reporting
Build and maintain the Google Colab notebook and analytics workflow supporting automated weekly forecast updates
Connect Renewals, CS business-unit leaders, Sales, and Finance on forecast accuracy and target visibility
Flag structural gaps such as the lack of a formal Sales/Renewals interlock
Achieve first-year goals including on-time weekly forecasting, improved linking accuracy, a documented save-plays program, and a working Renewals/Sales interlock

What you’ll need

Three to five years in Renewals Operations, Revenue Operations, or a similar GTM operational role, owning a recurring forecasting motion end to end
Deep Salesforce fluency for renewal opportunities, quoting, and linking
Working fluency in Google Colab or comparable notebook-based scripting and analytics tools
Comfort in a high-pressure, weekly-cadence environment
Strong Excel and Google Sheets modeling skills
Clear written communication for producing leadership-ready weekly narratives
ATR or comparable renewal-tracking model experience is nice to have
Experience operating in an operational matrixed reporting structure is nice to have
All employees must pass a background check
Candidates may be asked to verify their legal name, current physical location, valid contact number, and residential address

Comp & perks

Competitive compensation
Ownership program for all full-time employees
Flexible work culture
Generous time off, including local holidays and annual “Dim the Lights” period in late December
Comprehensive wellness programs and mental health support
Learning and development resources
Professional development tools
Tuition reimbursement
Technology and tools needed to do your best work
Motivosity employee recognition program
Inclusive, supportive culture
Background check and identity verification as part of the hiring process