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Referral Coordinator
Integrated Home Care Services, Inc.. Handle the intake process for orders for healthcare services .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing the intake process for healthcare services, including verifying patient information and processing authorizations. Proficient in communication and multitasking within a home health environment.
Highest-signal resume keywords
Intake Referrals ExperienceEMR/EHR ProficiencyEffective Communication SkillsBilingual SpanishTime Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient Information VerificationInsurance VerificationAuthorization ProcessingReferral ProcessingClinical Documentation Management
Soft Skills
Self-MotivationMultitaskingPrioritization
Industry Keywords
Home HealthHealthcare ServicesPatient Accounts Resolution
About the role
Key responsibilities & impact- Handle the intake process for orders for healthcare services
- Liaise between the company, patients, and health plans
- Verify patient information
- Verify insurance
- Process authorizations and referrals
- Obtain and release clinical documentation
- Respond to health plan inquiries
- Research and resolve patient accounts or escalate them for resolution
Requirements
What you’ll need- 2+ years of intake referrals experience within Home Health
- Effective verbal and written communication skills
- Ability to use various computer programs and applications, including EMR/EHR
- Ability to self-motivate and work independently
- Ability to multitask, set priorities, and manage time effectively
- Bilingual Spanish is a plus
- Certification is a plus
- Availability aligned with schedule and current staffing needs
Benefits
Comp & perks- Medical insurance
- Vision insurance
- Dental insurance
- Short-term insurance
- Long-term insurance
- 6+ days of paid holidays
- 13 days of PTO
- Employer-paid life insurance
- 401K with employer contribution
- Wellness program with reward incentives
- Employee recognition and reward programs
- Comprehensive paid training program