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Care Coordinator
Integrated Services of Appalachian Ohio. Create, plan, and organize family-defined care teams for youth ages 0–20 with complex behavioral health and/or substance use needs .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in care coordination for youth and families, particularly in behavioral health and developmental disabilities, while ensuring compliance with HIPAA and quality standards. Proficient in utilizing Electronic Health Record systems and maintaining confidentiality in a fast-paced environment.
Highest-signal resume keywords
Care CoordinationHi-Fidelity WraparoundBehavioral Health ServicesChild and Family CounselingEffective Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Care CoordinationCase ManagementChild DevelopmentBehavioral Health ServicesDocumentation ManagementCrisis InterventionFamily Systems KnowledgeCommunity Resource KnowledgeMedicaid BillingConfidentiality Adherence
Soft Skills
Effective Verbal CommunicationEffective Written CommunicationDeadline ManagementInterpersonal SkillsTeam Collaboration
Tools & Technologies
Electronic Health Record SystemsDatabasesVideo Conferencing ToolsInternet-based Office Tools
Certifications & Qualifications
Hi-Fidelity Wraparound CertificationValid Driver's License
Industry Keywords
Behavioral HealthChild WelfareDevelopmental DisabilitiesJuvenile JusticeChild ProtectionEmotional DisturbanceTrauma-informed CareCo-occurring DisordersPublic-Sector Human ServicesFamily Support Services
About the role
Key responsibilities & impact- Create, plan, and organize family-defined care teams for youth ages 0–20 with complex behavioral health and/or substance use needs
- Develop, lead, and facilitate child and family team meetings
- Provide care coordination in families’ homes, communities, or preferred locations
- Partner with youth, families, natural supports, and service providers to identify care coordination needs and services
- Support youth at home, in school, and in their communities, with the goal of keeping families together and reducing hospitalizations
- Ensure youth and families have voice and choice in coordinated care and services
- Maintain documentation needed to access and maintain OhioRISE benefits
- Meet ISBH OhioRISE quality and fidelity standards
- Maintain knowledge of community resources
- Attend mandatory in-person and virtual trainings and supervision, including travel
- Complete assigned trainings and maintain required certifications
- Follow confidentiality, professionalism, incident-reporting, HIPAA, mandated-reporting, and ethical requirements
- Use databases and Electronic Health Record systems for client documentation
- Travel within the assigned service area
- Perform other assigned duties
Requirements
What you’ll need- Experience providing services and/or support to children and families connected to behavioral health, child welfare, developmental disabilities, juvenile justice, or related public-sector human services/behavioral healthcare: three years with a high school diploma or equivalent; two years with an associate or bachelor's degree; or one year with a master's degree or higher
- Knowledge and experience in Hi-Fidelity Wraparound preferred; certification provided at time of employment
- Two years of experience in a coordinated supportive services or care coordination role preferred
- Experience working with people with autism spectrum disorders and developmental disabilities preferred
- Experience in family systems, community systems and resources, case management, child and family counseling or therapy, child protection, or child development
- Qualifications and experience working with children and families experiencing serious emotional disturbance, trauma, co-occurring behavioral health disorders, and involvement with child-serving systems
- Effective verbal and written communication
- Ability to use a personal or company vehicle to provide services in homes, schools, and community settings
- Ability to maintain confidential information
- Ability to adhere to safety rules, regulations, and requirements
- Ability to bill Medicaid without restrictions
- Valid driver's license and ability to operate a motor vehicle
- Appropriate auto insurance coverage
- Ability to manage deadlines in a fast-paced, high-volume environment
- Ability to operate in an Internet-based, automated office environment
- Ability to conduct and participate in on-camera video calls and meetings
- Minimum 100 Mbps high-speed internet connection
- Prolonged sitting and computer work
- Ability to lift up to 15 pounds
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Short-term disability
- Long-term disability
- 401K with employer match
- Employee Assistance Program (EAP)
- Generous paid time off
- Excellent salary
- Certification provided at time of employment
- Company vehicle may be available for service provision