Engagement Care Coordinator

Integrated Services of Appalachian Ohio

. Assist with immediate care coordination needs of youth hospitalized due to a behavioral health condition and enrolled in the OhioRISE program .

Posted 10/5/2026full-timeLondonderry • Ohio • United StatesJunior💰 $20 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in care coordination for children and families, particularly in behavioral health settings, with a strong emphasis on cultural humility and effective communication. Proficient in developing crisis safety plans and facilitating family-based services while maintaining comprehensive documentation.

Highest-signal resume keywords

Hi-Fidelity WraparoundCare CoordinationFamily Systems ExperienceCultural HumilityCommunity Resource Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Crisis Safety PlanningCare Plan DevelopmentCase ManagementChild and Family CounselingBehavioral Health SupportDocumentation MaintenanceCommunity Resource CoordinationAssessment DevelopmentEngagement Milestone CompletionMulti-Need Family Support

Soft Skills

Organizational SkillsEffective CommunicationRelationship BuildingCultural AwarenessPrioritization

Tools & Technologies

Internet-Based Office EnvironmentVideo Conferencing ToolsAutomated Office Systems

Certifications & Qualifications

Hi-Fidelity Wraparound Certification

Industry Keywords

Behavioral HealthChild WelfareDevelopmental DisabilitiesJuvenile JusticePublic Sector Human ServicesEmotional DisturbanceTrauma-Informed CareCo-Occurring DisordersChild ProtectionChild Development

About the role

Key responsibilities & impact

Assist with immediate care coordination needs of youth hospitalized due to a behavioral health condition and enrolled in the OhioRISE program
Support families with the hospital discharge process
Educate families and community partners about the OhioRISE program
Make referrals for follow-up care and services
Attend in-person and virtual meetings to complete engagement milestones
Develop crisis safety plans, assessments, and care plans
Schedule and facilitate Child and Family team meetings
Coordinate family-based services in homes, schools, and communities
Identify family strengths, cultural factors, care coordination needs, and appropriate services
Build positive relationships with children, youth, families, and child and family teams
Develop partnerships with community resources
Maintain documentation and participate in program evaluation, team and program planning meetings, and cross-systems training
Acquire knowledge of community resources and maintain required training, including High Fidelity Wraparound, MI, and Cultural Humility
Perform other duties as assigned

Requirements

What you’ll need

Experience providing services and/or support to children and families connected to behavioral health, child welfare, developmental disabilities, juvenile justice, or a related public sector human services or behavioral healthcare field: three years with a high school diploma or equivalent; or two years with an associate degree or bachelor's degree; or one year with a master's degree or higher
Knowledge and experience in Hi-Fidelity Wraparound preferred; certification provided at time of employment
Two years of experience in a coordinated supportive services or care coordination role preferred
Experience working with people with autism spectrum disorders and developmental disabilities preferred
Experience in family systems, community systems and resources, case management, child and family counseling or therapy, child protection, or child development
Cultural humility or responsiveness, with training and experience to manage complex cases
Qualifications and experience working with children and families experiencing serious emotional disturbance, trauma, co-occurring behavioral health disorders, and engagement with child-serving systems
Excellent organizational skills and ability to prioritize multiple tasks
Demonstrated high degree of cultural awareness
Experience with multi-need individuals and families
Broad knowledge of community service systems
Willingness to participate in and lead cross-systems care coordination
Effective verbal and written communication
Ability to operate in an Internet-based, automated office environment
Valid Driver License required
Ability to receive and conduct video calls and/or meetings in an automated office environment
Minimum 100 Mbps high-speed internet connection required

Benefits

Comp & perks

$3,000 hiring bonus
Generous paid time off
Medical
Dental
Vision
Short-term Disability
Long-term Disability
401K with Employer Match
Employee Assistance Program (EAP)
Excellent work environment