Engagement Care Coordinator

Integrated Services of Appalachian Ohio

. Assist with immediate care coordination needs of youth hospitalized due to a behavioral health condition and enrolled in the OhioRISE program .

Posted 10/1/2026full-timeAshville • Ohio • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in care coordination for youth and families, particularly in behavioral health settings, with a strong focus on cultural humility and community resource knowledge. Proficient in developing and implementing care plans, facilitating team meetings, and maintaining effective communication with diverse stakeholders.

Highest-signal resume keywords

Care CoordinationHi-Fidelity WraparoundFamily Systems ExperienceCultural HumilityCommunity Resource Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Care CoordinationCase ManagementChild DevelopmentBehavioral Health SupportCrisis Safety PlanningAssessment DevelopmentDocumentation MaintenanceMulti-Need Individual SupportChild ProtectionFamily Counseling

Soft Skills

Organizational SkillsEffective CommunicationCultural AwarenessRelationship BuildingPrioritization

Tools & Technologies

Internet-Based Office EnvironmentVideo Conferencing ToolsAutomated Office Systems

Certifications & Qualifications

Hi-Fidelity Wraparound Certification

Industry Keywords

Behavioral HealthChild WelfareDevelopmental DisabilitiesJuvenile JusticeSerious Emotional DisturbanceTrauma-Informed CareCross-Systems Care CoordinationCommunity Service Systems

About the role

Key responsibilities & impact

Assist with immediate care coordination needs of youth hospitalized due to a behavioral health condition and enrolled in the OhioRISE program
Support families with the hospital discharge process
Educate families and community partners about the OhioRISE program
Make referrals for follow-up care and services
Attend in-person and virtual meetings to complete engagement milestones, including crisis safety plans, assessments, and care plans
Schedule and facilitate Child and Family team meetings until a warm handoff to the youth’s ongoing care coordinator
Identify care coordination needs and services with families in line with service delivery standards and program outcomes
Work with families to define cultural factors influencing strengths, functioning, and family interaction styles
Identify strengths of children, youth, and families for care coordination engagement and healthy outcomes
Coordinate family-based services in homes, schools, and communities
Ensure care-plan services are appropriate, least restrictive, and meet safety and treatment needs
Build positive relationships with children, youth, and families in coordination with child and family teams
Develop partnerships with community resources to meet diverse youth and family needs
Maintain documentation and participate in program evaluation
Attend team and program planning meetings and cross-systems training
Acquire knowledge of community resources
Remain current with training requirements, including High Fidelity Wraparound, MI, and Cultural Humility
Perform other duties as assigned

Requirements

What you’ll need

Experience providing services and/or support to children and families connected to behavioral health, child welfare, developmental disabilities, juvenile justice, or a related public sector human services or behavioral healthcare field: three years with a high school diploma or equivalent; or two years with an associate degree or bachelor's degree; or one year with a master's degree or higher
Knowledge and experience in Hi-Fidelity Wraparound preferred (Certification provided at time of employment)
Two years of experience in a coordinated supportive services or care coordination role preferred
Experience working with people with autism spectrum disorders and developmental disabilities preferred
Experience in family systems, community systems and resources, case management, child and family counseling or therapy, child protection, or child development
Cultural humility or responsiveness training and experience to manage complex cases
Qualifications and experience working with children and families experiencing serious emotional disturbance (SED), trauma, co-occurring behavioral health disorders, and involvement with child-serving systems
Excellent organizational skills and ability to prioritize multiple tasks
High degree of cultural awareness
Experience with multi-need individuals and families
Broad knowledge of community service systems
Willingness to participate in and lead cross-systems care coordination
Effective verbal and written communication
Ability to operate in an Internet-based, automated office environment
Valid Driver License required
Ability to operate, receive, and conduct video calls and/or meetings in an automated office environment
Ability to maintain a minimum 100 Mbps high-speed internet connection

Benefits

Comp & perks

Medical
Dental
Vision
Short-term Disability
Long-term Disability
401K w/ Employer Match
Employee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues
Excellent salary
Generous paid time off
Strong benefits package